Exceeding Expectations, One Customer at a Time
A Legacy of Excellence Since 1955
Mid Island Collision Centers, established in 1955, has proudly served the Long Island community for over six decades. Led by Vincent Brett and later Robert Jesberger, our family-run business has built a reputation for excellence in automotive repairs and unparalleled customer service. With over 100,000 vehicles repaired since our inception, we have become a trusted name in the industry.
Expert Repairs, Done Right
At Mid Island Collision Centers, we strictly adhere to Original Equipment Manufacturer (OEM) specifications and guidelines to ensure the highest quality repairs. Our team of certified technicians, armed with state-of-the-art equipment and extensive training, meticulously restore your vehicle to its pre-accident condition.
What Sets Us Apart?
- OEM Certification: We hold 12+ prestigious OEM certifications from leading manufacturers like Acura, Mercedes Benz, and Ford, demonstrating our commitment to authenticity and precision.
- Unwavering Focus on Customer Satisfaction: We prioritize your needs and concerns, proactively explaining the repair process and navigating insurance issues with transparency and care.
- Experience and Expertise: With over 60 years of experience under our belts, we have tackled every imaginable repair scenario, ensuring your peace of mind.
Commitment to Quality and Transparency
We believe in empowering our clients with knowledge and control over their repairs. We encourage you to educate yourself about the auto body repair process and your right to choose your own repair facility. We are committed to open communication and will provide clear updates throughout the entire process.
Your Partner in Automotive Care
Mid Island Collision Centers considers itself more than just a repair shop. We are your trusted partner in maintaining the safety and functionality of your vehicle. Our commitment to integrity, quality, and personalized service has earned us the trust of countless satisfied customers over the years.
Professional Team with Excellent Customer Service
Mid Island Collision has received numerous 5-star reviews praising the professionalism, efficiency, and exceptional customer service provided by their team. Reviewers have highlighted the dedication and attention to detail of staff members such as Chelsea, Laura, Emil, and Bob. The team is known for keeping customers informed throughout the repair process, providing updates via text messages or personal communication. The shop's efficiency in completing repairs ahead of schedule has also been commended.
Issues with Insurance Claims and Unprofessional Behavior
However, there have been some negative comments and reviews. Leticia S. reported a poor experience with the shop, citing excessive charges and uncooperative staff. Her insurance company paid for the repairs, but the shop demanded additional payment, which she felt was unfair. Ed Staniszewski's review mentioned that the shop's staff treated him with respect and professionalism, but Austin Berg's review highlighted unprofessional behavior, including profanity and yelling, exhibited by the owner, Bobby.
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