Our Perfection Is Your Protection
Simpsons Auto Service has been proudly serving the automotive needs of Port Allen, LA and surrounding areas since 1981. Family-owned and operated, we're dedicated to providing honest, reliable, and affordable automotive repairs and maintenance services.
Our Services
We offer a comprehensive range of services to keep your vehicle running smoothly and safely. Our skilled technicians are qualified to handle:
- General repairs: From tune-ups and oil changes to transmission repairs and engine diagnostics, we handle all your mechanical needs.
- Preventative maintenance: Stay ahead of potential problems with routine services like oil changes, tune-ups, and belt replacements.
- Specialized services: We also offer A/C repair, battery replacement, belt and hose replacement, brake repairs, cooling system services, steering and suspension work, and wheel alignments.
NAPA Peace of Mind
When you choose Simpsons Auto Service, you benefit from the peace of mind that comes with the NAPA Peace of Mind Warranty. This comprehensive coverage protects qualifying repairs for 24 months or 24,000 miles, offering added reassurance and value for your money.
Exceptional Customer Service
Our team is committed to providing exceptional customer service. We prioritize:
- Integrity and honesty: We believe in open communication and transparent pricing.
- Professionalism and courtesy: We treat every customer with respect and provide personalized attention.
- Convenience: We offer shuttle services, towing services, and a convenient night key drop for your added peace of mind.
Schedule Your Service Today
Whether you need a routine checkup or are facing a specific issue, don't hesitate to contact Simpsons Auto Service. Our knowledgeable staff is ready to assist you and provide you with personalized solutions.
Overview
The reviews for Simpson's Auto reflect a mixed bag of experiences, ranging from outstanding service and fair pricing to disappointing visits and incidents of dishonesty.
Quality of Service
Some reviewers praised the shop for their professionalism, friendliness, and excellent workmanship. Many reviewers appreciated the mechanics' ability to quickly diagnose and resolve issues, with some even thanking the shop for saving them from roadside breakdowns. On the other hand, a few reviewers had issues with the shop's honesty, with one reviewer feeling priced-gouged and another claiming that the mechanics lied about checking essential vehicle fluids.
Customer Service
A few reviewers felt that the shop's customer service was lacking, with one reviewer waiting for 20 minutes without being recognized as a customer and another feeling disrespected by the mechanics' behavior. In contrast, many reviewers praised the shop's staff for being friendly, approachable, and helpful in answering questions and resolving issues.
Pricing
A handful of reviewers were concerned about the shop's pricing, with one reviewer feeling that the shop was too expensive and another claiming that they were overcharged for repairs.
Summary
While some reviewers had outstanding experiences at Simpson's Auto, others walked away disappointed and frustrated.
Be the first to review Simpson's Auto Service.
Write a Review
