A Family-Owned Business Serving Woburn for Over 30 Years
Rogers Automotive is a family-owned and operated automotive repair shop located in Woburn, Massachusetts. We proudly serve the community by providing quality auto service and repairs with unparalleled customer care. For over three decades, we have built a reputation for excellence, trusted by generations of local drivers.
Experienced Technicians & Personalized Service
Our team of highly skilled and ASE-certified technicians boasts decades of experience and are passionate about keeping your vehicle healthy and reliable. We prioritize personalized attention, ensuring every customer receives tailor-made solutions and transparent communication throughout the process.
Comprehensive Services & State-of-the-Art Technology
From routine oil changes to complex engine repairs, we handle all aspects of automotive care. Our modern facility is equipped with the latest computer hardware and software, allowing our technicians to accurately diagnose and mend any issue with precision and efficiency. We service all makes and models, foreign and domestic.
Honest & Transparent Communication
We believe in open communication and transparency with our customers. Our digital vehicle inspections provide you with a clear and comprehensive overview of your vehicle's health, empowering you to make informed decisions about necessary repairs and maintenance. We prioritize repairs and schedules based on your specific needs and budget.
Dedicated to Your Convenience
Your time is valuable, which is why we offer a variety of conveniences to ensure a seamless experience. Early-bird and night-owl drop-off boxes, local shuttle service, and a comfortable waiting room with amenities are just a few ways we aim to make your visit as convenient as possible.
We are committed to exceeding your expectations and becoming your trusted partner in car care.Overall Experience
Roger's Automotive has received overwhelmingly positive reviews from customers, with the majority of reviewers praising the business for its excellent customer service, professionalism, and quality of work.
Types of Services
The reviews highlight the range of services provided by Roger's Automotive, including general repairs and maintenance, oil changes, and diagnostic testing. The business is praised for its ability to handle complex repairs and prioritize essential work to get customers' vehicles back on the road quickly.
Communication
One of the standout aspects of Roger's Automotive is its exceptional communication with customers. Reviewers have praised the business for keeping them informed throughout the repair process, providing detailed estimates and explanations of the work to be done, and staying in touch via phone and text.
Technicians and Staff
The technicians and staff at Roger's Automotive are consistently praised for their knowledge, professionalism, and friendly demeanor. Reviewers have mentioned that they feel comfortable leaving their vehicles in the care of the business and have developed trust with the staff.
Challenges and Issues
However, not all reviews have been positive. One reviewer reported a significant delay in getting their vehicle repaired, which led to a disagreement over the cost of the work. The reviewer ultimately felt that the business did not provide the level of service they expected.
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