Making Customers Happy Since 1985 - We Fix Everything!
A Family of Experts Caring for Your Vehicle
Professional Automotive has proudly served Greenwood, SC, and surrounding areas for over 35 years. We're a family-owned and operated business dedicated to providing honest, dependable, and affordable automotive repairs and maintenance. With a team of certified technicians and state-of-the-art technology, we tackle everything from routine oil changes to complex engine repairs.
Our Expertise
At Professional Automotive, our technicians are highly trained and ASE Certified, ensuring you receive the highest quality workmanship. We specialize in:
General Repairs & Maintenance
- Oil changes and lubrication
- Tire rotations and alignments
- Brake service and repair
- Engine tune-ups and diagnostics
- Routine maintenance plans
Specialized Services
- European vehicle repairs
- Domestic and import car repairs
- AC and heating system repair
- Transmission and exhaust repair
- Suspension and steering repair
Quality & Transparency
We believe in open communication and providing honest estimates before any work is started. We partner with our customers every step of the way, explaining repairs clearly and offering options to fit their needs and budgets. Every repair comes with a 3-year/36,000-mile nationwide warranty for your peace of mind.
Why Choose Professional Automotive?
- Experienced and ASE Certified technicians
- State-of-the-art technology and equipment
- Honest pricing and transparent estimates
- Comprehensive warranties on all repairs
- Friendly and personalized customer service
We're Your Reliable Partner in Automotive Care
At Professional Automotive, we are committed to providing our customers with exceptional service and ensuring they receive the highest quality repairs at competitive prices. We understand the importance of getting back on the road quickly and efficiently, and our team is dedicated to getting you back on track. Trust Professional Automotive for all your automotive needs!
Service Quality and Pricing Issues
Some customers have reported issues with the service quality and pricing at Professional Automotive. Author Charlie gave a 1-star review, stating that the service was excellent, but the car was overpriced, with a water pump and thermostat replacement costing $1,600. Author Hollee Anderson also gave a 1-star review, complaining about being told to pay half of the repair cost ($1500) upfront before the work was done.
Positive Customer Experiences
On the other hand, many customers have reported positive experiences with Professional Automotive. Authors David Mash, Peggy Shrefler, Grae Bradley, Curt Gunderson, Kelly Kidwell, Gloria Davis, and John Conlow all gave 5-star reviews, praising the professionalism, quality work, cleanliness, and courteous staff. They appreciated the prompt service, clear communication, and reasonable prices.
Negative Customer Experiences
However, some customers have reported negative experiences. Author Zachary Zagroski gave a 1-star review, stating that the staff lied to him, failed to complete the work, and did not provide accurate information. He claimed that he was told that the alignment was fine and forgot to perform the diagnosis, and when he called back, the staff denied ever looking at his car.
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