Passionate Automotive Expertise, Delivering Reliable Repairs Since 1988
At Japanese Auto Repair, we're more than just your average auto shop. Since 1988, our team of experienced technicians has been dedicated to providing Suwanee, Buford, and the surrounding areas with top-notch automotive repairs and maintenance services.
Why Choose Japanese Auto Repair?
We pride ourselves on:
- Quality Workmanship: Our ASE-certified technicians use the latest equipment and adhere to manufacturer standards to ensure your vehicle receives the highest quality repairs.
- Affordable Prices: We offer competitive rates and transparent billing, putting you in control of your repair costs.
- Exceptional Customer Service: We treat every vehicle as our own and provide personalized care, ensuring your experience is seamless and stress-free.
- Convenient Locations: Our two strategically placed service centers in Suwanee and Buford cater to your needs with ease.
Our Comprehensive Services
We offer a comprehensive range of services to ensure your complete satisfaction, including:
- General repairs: Engine tune-ups, oil changes, brakes, electrical issues, transmission services, and more.
- Preventative maintenance: Regular inspections and services to prevent costly breakdowns and maximize your vehicle's lifespan.
- Specialized repairs: Expert repairs for all major Japanese makes, including Acura, Honda, Hyundai, Infiniti, Lexus, Mazda, Mitsubishi, Nissan, Subaru, and Toyota.
Areas We Serve
Our Suwanee and Buford locations conveniently serve the following areas:
- Braselton
- Buford
- Dacula
- Duluth
- Flowery Branch
- Hamilton Mill
- Hoschton
- Johns Creek
- Lawrenceville
- Sugar Hill
- Suwanee
Our Commitment
At Japanese Auto Repair, we are committed to providing exceptional customer service, reliable repairs, and competitive prices. We value your trust and strive to exceed your expectations every time.
Contact us today to experience the Japanese Auto Repair difference!
Honesty and Trust
Some customers have had positive experiences with Japanese Auto Repair, praising their honesty and transparency. They appreciate the shop's willingness to explain the repair process and provide options for fixing their vehicles.
Communication Issues
However, some customers have experienced communication issues with the shop, leading to misunderstandings and mistrust. They feel that the shop takes advantage of their lack of mechanical knowledge and charges them excessive labor costs.
Overcharging Concerns
A few customers have expressed concerns about overcharging, citing instances where the shop quoted them high prices for repairs that were later found to be unnecessary or could be done at a lower cost elsewhere.
Disputes and Disappointments
Some customers have disputed the charges and felt that the shop did not listen to their concerns or address their issues satisfactorily, leading to disappointments and a loss of trust.
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