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At Dotson's Garage Inc., we are a family-owned and operated auto repair shop dedicated to providing exceptional service and superior repair work. Our expert mechanics are trained to handle a wide range of services, from routine maintenance to complex repairs. We understand the importance of having a reliable vehicle, and we are committed to getting you back on the road quickly and safely.
Our Services
At Dotson's Garage Inc., we offer a comprehensive range of services to meet the needs of our customers. Our services include, but are not limited to:
- General Services, Car & Truck Care, Undercar Services, Alignment, Brakes, Tires, Engine & Transmission, Engine Maintenance, Transmission Services, 4x4 Services, Heating and Cooling Services, A/C Repair, Electrical Services, Electronic Repair, Computer Diagnostics, Miscellaneous Services, Domestic Cars & Trucks and Import Cars & Trucks.
Our team of experts is dedicated to providing fast and trouble-free service. We understand that time is valuable, and we strive to complete most services quickly while you wait. Our skilled mechanics can handle common services like brake repair and alignment fixes on the same day.
Why Choose Us
At Dotson's Garage Inc., we pride ourselves on our commitment to customer satisfaction. We understand the importance of trust and transparency in the repair process. That's why we provide a fair estimate with no hidden fees, so you can make informed decisions about your car repairs. We stand behind our work with a reliable guarantee.
What Our Customers Say
Our customers are our number one priority, and we strive to exceed their expectations. Here's what some of our satisfied customers have to say:
"We are very happy with the service we have received over the years. Once again, today we received excellent service and a great price! I highly recommend Dotson's in Magnetic Springs!" - Kim Ream Mathewson
"Dotson's is the place for honest, dependable auto repair. They were recommended to us when we moved to Marysville in 2001. They have worked on every car we have owned." - Aaron Collins
"Dotson's is the only repair shop I trust doing any work on my vehicles. They are honest and will tell you if something does not need replaced or fixed." - Kathy Jewell
Automotive News
At Dotson's Garage Inc., we're committed to keeping our customers informed about the latest trends and tips in the automotive industry. Here are some recent articles that may interest you:
- "5 Indicators Your Suspension Requires a Check-Up"
- "5 Tips to Get Your Car Ready for Spring"
Unmet Expectations
Four reviewers expressed disappointment with their experience at Dotson's Garage. Gregory Sampson, who gave a 3-star rating, mentioned that the mechanics seemed to want to work on something other than the original issue, resulting in a need to replace parts that were supposed to be fixed. He also experienced poor communication and sloppy workmanship. Sara Newberry, who gave a 5-star rating, didn't specifically mention any issues, but mentioned that the team does great work and are trustworthy, implying that sometimes they get things right but sometimes don't.
Excellent Service
Twelve reviewers praised Dotson's Garage for its excellent service. Kate Dague, Elizabeth Wynn, Matt Lanker, Tim R., Sara Newberry, Lynn Blackburn, Mike Stanley, Steven Wagy, Dan Hartman, Kellie Woods, Gloria DeBord, and Misty Travis all raved about the mechanics' professionalism, communication, and attention to detail. Many reviewers mentioned that the shop provided honest and reliable service at a reasonable cost.
Miscommunication and Hidden Fees
Brian Johnson gave a 2-star rating, citing miscommunication about diagnostic fees and labor rates. He felt that the service was too expensive, especially since they didn't provide clear estimates upfront.
Reasons to Choose Dotson's
Overall, many reviewers praised Dotson's Garage for its trustworthy and honest mechanics, excellent communication, and reasonable prices. Grant D. even mentioned that he would use them as his regular mechanic if he lived in the area.
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