Where Quality Meets Convenience
At Toyota Direct, we are committed to providing our customers with a unique and exceptional vehicle-buying experience. Our mission is to deliver a seamless and hassle-free process from start to finish.
Our Story
Toyota Direct is a family-owned and operated business with a rich history of serving the Columbus area. Our vision is to become the leading Toyota dealership in the country, known for our exceptional customer service, wide range of vehicles, and commitment to excellence.
Our Services
At Toyota Direct, we understand that buying a vehicle is a big decision. That's why we offer a wide range of services to make the process as smooth and enjoyable as possible. From financing to maintenance, we have you covered.
Finance & Insurance
Our finance department is dedicated to helping you find the best possible financing options for your new or used vehicle. Our team of experts will work with you to find the perfect loan or lease that fits your budget and meets your needs.
Service & Maintenance
At Toyota Direct, we believe that maintenance is an essential part of owning a vehicle. That's why we offer a wide range of services to keep your vehicle running smoothly and efficiently. From routine oil changes to complex repairs, our certified technicians are trained to handle any job.
Parts & Accessories
At Toyota Direct, we understand that sometimes you need to upgrade or replace parts on your vehicle. That's why we offer a wide range of genuine Toyota parts and accessories. Our knowledgeable staff will help you find the perfect parts for your vehicle.
Special Offers
At Toyota Direct, we believe in rewarding our loyal customers and encouraging new customers to visit us. That's why we offer a range of special offers and incentives on new and used vehicles, finance options, and maintenance services.
Manufacturer-Wide Warranty
As a manufacturer-authorized dealer, we offer a wide range of warranties and protection plans to protect your investment. From major repairs to routine maintenance, we have you covered.
About Our Staff
At Toyota Direct, we believe that our team is the backbone of our organization. Our experienced and knowledgeable staff is dedicated to providing you with the best possible experience. From sales to service to finance, our team is here to help you every step of the way.
Community Involvement
At Toyota Direct, we believe that it is important to give back to the community that has supported us over the years. We proudly support local charities and organizations, and actively participate in local events and initiatives.
Overall Experience
The customers who reviewed their experience at Toyota Direct dealership shared exceptional feedback, with every single reviewer giving the dealership a perfect 5-star rating. The reviews consistently praise the sales team, including Dee, Tori, Jimmy, and others, for their excellent service, helpfulness, and professionalism.
Personalized Attention
Several reviewers mentioned personalized attention from the sales team, with some highlighting the dedication and genuine care of Dee and Tori in finding the perfect car. Reviewers appreciated the sales team's willingness to listen to their needs and provide honest advice.
Smooth Transaction
The reviews showcase seamless transactions, with reviewers praising the efficiency and quickness of the process. Some mentioned that they were surprised by the speed and ease of the process, especially considering they were new to the dealership.
Exceptional Service
The reviews consistently highlight exceptional service from the sales team, including follow-up and attention to the customers' needs. Reviewers appreciated the friendly and informative attitude of the sales team, making them feel comfortable and at ease throughout the process.
Problems with Repair Job
One reviewer, however, had a vastly different experience with the service department. Joseph Landrum expressed disappointment and frustration with the work done on his truck. He reported that the dealership damaged his truck during the warranty work and never followed up on the issues.
