Complete Auto Care. Done Better.
At Manhattan Limousine, we understand the importance of exceptional customer service and reliability. As a leading provider of limousine and transportation services in Manhattan, NY, we take pride in offering a wide range of vehicles to cater to diverse needs and preferences. Whether you're attending a special event, celebrating a milestone, or simply seeking convenient and luxurious transportation, we're here to help.
Services
Our extensive fleet of vehicles includes sedans, SUVs, limousines, and party buses, ensuring that we can accommodate groups of all sizes and styles. From airport transfers, corporate events, weddings, and proms, we ensure that our customers receive tailored service that meets their unique requirements.
Our services include:
Airport Transfer: Get to your destination or arrive at the airport in style with our reliable airport transfer service.
Limousine Service: Whether you're celebrating a special occasion or simply want to experience luxury transportation, our limousine service provides the ultimate comfort and style.
Wedding Packages: Make your wedding day unforgettable with our expertly curated packages, tailored to your every need.
Prom Party Bus Service: Celebrate prom night in style with our spacious party buses, equipped with state-of-the-art entertainment systems and comfort features.
Corporate City Tours: Organize hassle-free corporate events with our city tours, designed to impress clients and colleagues alike.
Coach Bus: Transport large groups effectively with our coach buses, perfect for corporate retreats, social events, or sporting events.
Corporate Events: Our expert team will help you plan and execute seamless corporate events, ensuring maximum productivity and satisfaction.
Airport Miami Limo Services: Experience luxurious and courteous airport transportation in Miami with our fleet of vehicles.
Unreliable Service and Poor Customer Experience
Carmel Limousine has received numerous negative reviews for its unreliable service and poor customer experience. Reviewers have reported instances of drivers not showing up, making incorrect turns, and arguing with customers. Additionally, the customer service has been criticized for being rude and unhelpful.
Booking Issues
Several reviewers have reported issues with booking, including being cancelled two hours prior to departure and being asked to pay extra for stops not specified in the app. Some reviewers have also reported being wrongfully accused of cancelling their bookings when they had not.
Driver Performance
Reviewers have also reported issues with the performance of the drivers, including using phones while driving, making wrong turns, and not knowing how to use GPS.
Positive Experiences
Despite the numerous negative reviews, a few reviewers have reported positive experiences with Carmel Limousine. They have praised the drivers' timeliness, the cleanliness of the vehicles, and the reasonable prices.
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