Trust us to keep you rolling, one vehicle at a time.
At Northwest Imports, we pride ourselves on being Austin's go-to destination for expert service and repairs on European and Japanese import vehicles. Our highly-skilled and certified technicians bring years of experience working exclusively on import vehicles, allowing us to provide specialized care that your cherished import deserves.
A Seamless and Stress-Free Car Service Experience
We understand the importance of a seamless and stress-free car service experience, which is why we provide a range of customer conveniences to cater to your needs. From a comfortable waiting area with Wi-Fi and complimentary coffee and snacks to loaner cars and flexible financing options, our goal is to make your visit as smooth and comfortable as possible.
Quality Import Auto Repair Services
Our team of certified mechanics is highly skilled in diagnostics, maintenance, and comprehensive repairs for all types of import cars. We specialize in precision engine work, brake service, transmission repairs, and sophisticated electrical troubleshooting, ensuring your vehicle receives the attention it deserves. Moreover, we offer the following services:
- AC Repair
- Computer Diagnostics
- Electrical Repair
- Brake Repair
- Cooling System
- Oil Changes
- Suspension Repair
- Transmission Repair
Industry-Leading Warranty
We stand by the exceptional quality of our auto repair services, which is why we offer a comprehensive 5-year/50,000 mile warranty on all repairs. This warranty will provide our valued clients with peace of mind, knowing their European or Japanese import is in the best hands.
Experience the Northwest Imports Difference
Our team at Northwest Imports is committed to building relationships with our customers based on trust, consistency, and integrity. We strive to deliver an enjoyable experience through great interactions, empowering experienced technicians, and clear, transparent pricing that removes all mystery and uncertainty from the auto repair process. With our expertise in import car repairs and exceptional customer service, you can trust us to get the job done right the first time, leaving you with an import vehicle that runs smoothly and efficiently.
Exceptional Customer Reviews at Northwest Imports
Reviewers rave about their experiences at Northwest Imports, praising the shop's quick and thorough service, excellent communication, and fair pricing. The mechanics at Northwest Imports are described as honest, knowledgeable, and skilled, with a focus on providing high-quality repairs at a fair cost.
Professional Service with a Personal Touch
Many reviewers mention the excellent communication they received from the shop's staff, particularly Bob, the service manager. They appreciate the detailed reports and pictures provided after service, as well as the shop's willingness to explain the repairs and costs in detail.
A Reputation for Excellence
The reviewers highlight Northwest Imports' long-standing reputation for excellent service, with some customers having been loyal clients for over 20 years. The shop's ability to repair complex issues and provide personalized attention to each customer is a major factor in its success.
Conclusion
Northwest Imports stands out for its exceptional customer service, professionalism, and expertise in repairing luxury and import vehicles. With a reputation for honesty, fairness, and attention to detail, the shop is a trusted choice for car owners seeking reliable and high-quality repairs.
Be the first to review Northwest Imports.
Write a Review
