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Your Reliable Partner for Roadside Assistance and Auto Repair in Concord

Welcome to Terry's Auto Repair & Towing, your trusted partner for all your automotive needs in Concord, California. We are a family-owned and operated business driven by a passion to deliver exceptional customer service and reliable repairs. With a team of experienced and certified technicians at our disposal, we tackle everything from routine maintenance to complex repairs and emergency roadside situations.

Comprehensive Auto Repair Services

We offer a comprehensive range of auto repair services to keep your vehicle running smoothly and safely. Our services include:

Routine maintenance: Oil changes, brake checks, tune-ups, and more
Diagnostic services: Comprehensive assessments to identify and resolve any underlying issues
Mechanical repairs: Engine, transmission, cooling system, electrical system repairs, and more
Body repairs: Collision repair, paint restoration, and dent removal
Specialized services: Car key replacement, battery replacement, and roadside assistance

Expert Towing and Roadside Assistance

Whether you're stranded with a flat tire, run out of fuel, or need a jump start, our team is always ready to assist. We offer:

Local towing: Quick response for local breakdowns and accidents
Emergency roadside assistance: Immediate assistance for emergencies like flat tires, dead batteries, and running out of fuel
Long-distance towing: Reliable transport for vehicles that need repair or recovery
Special services: Flat tire change, fuel delivery, lockout assistance, and more

Why choose Terry's Auto Repair & Towing?

Experience and expertise: Our technicians are licensed and certified, with extensive experience in all areas of automotive repair and towing.
Integrity and transparency: We provide upfront pricing with no hidden costs, and offer a free price estimate over the phone.
Fast response: We prioritize emergencies and respond within 30 minutes to most calls.
Customer-centered approach: We are committed to providing excellent customer service and ensuring your satisfaction.

We are proud to serve the Concord community and take pride in helping our customers get back on the road safely and efficiently. Contact us today to experience the Terry's Auto Repair & Towing difference!

Update Share

Positive: The reviewers praised the shop for its honesty, fairness, and excellent service, with a focus on prompt and reliable service, competitive pricing, and excellent communication.

Negative: The reviewers criticized the shop for poor service, charging issues, and poor communication, with a focus on feeling overcharged and misled.

Overall Experience

The reviews for this auto repair shop are predominantly positive, with 11 out of 14 reviews giving a 5-star rating. The majority of reviewers praise the shop for its honesty, fairness, and excellent service. The technicians are described as knowledgeable, friendly, and helpful. They take the time to explain issues with the car and provide solutions. The shop's prices are considered fair and reasonable.

Positive Comments

Services and Reputation

The reviewers praise the shop for its prompt and reliable service, as well as its responsiveness to customers' needs. Many reviewers have praised the technicians for their expertise, honesty, and customer service. The shop is also recognized for its competitive pricing and excellent communication with customers.

Negative Comments

Poor Service and Charging Issues

However, two reviewers had a negative experience with the shop. One reviewer had a poor experience with the towing service and felt overcharged. Another reviewer had a negative experience with the hook-up and pricing transparency. The reviewer felt ripped off and was charged extra for services not provided.

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