Transforming Your Ride, Elevating Your Expectations
Your Reliable Partner in Automotive Solutions
Sterling Ford, conveniently located in Opelousas, LA, stands ready to be your trusted partner in all your automotive needs. Founded on integrity, professionalism, and a deep understanding of customer expectations, our dedicated team is committed to providing exceptional service every step of the way.
Exceptional Sales Experience
Your journey towards finding the perfect vehicle starts at Sterling Ford. Our knowledgeable and experienced sales staff is available to guide you through our impressive selection of new and pre-owned Ford models. We will work closely with you to understand your needs and preferences, helping you find the perfect car, truck, or SUV that meets your individual requirements and budget.
Comprehensive Service and Repair
Beyond sales, Sterling Ford offers comprehensive automotive care. Our skilled technicians are factory-trained and equipped to handle all your maintenance and repair needs, from routine oil changes to complex engine work. We use only genuine Ford parts to ensure the highest quality and longevity for your vehicle.
A Rich Selection of Quality Pre-Owned Vehicles
Looking for a reliable and affordable pre-owned vehicle? Look no further! Our extensive pre-owned inventory offers a diverse selection of meticulously inspected vehicles from various brands. We also provide peace of mind with our extensive Certified Pre-Owned (CPO) program, offering extended warranty coverage for added reassurance.
Exceptional Customer Care
At Sterling Ford, your satisfaction is our top priority. We pride ourselves on building lasting relationships with our customers and providing exceptional customer service. Our friendly and responsive staff is always ready to assist you with any inquiries, whether you need help navigating our website, scheduling a service appointment, or inquiring about financing options.
Beyond Sales: Community Involvement
Sterling Ford is committed to being an active member of the community. We regularly participate in local events and initiatives, supporting various organizations and initiatives that contribute to the well-being and development of our community.
Overall Experience
The reviewers had a generally positive experience at Sterling Ford, with most of them praising the sales team, customer service, and the overall buying process.
Sales Team
The sales team, including Patrick, Tyler, Drew, Ben Bellard, and LJ, were commended for their excellent service, patience, and knowledge of the vehicles. They made the buying experience smooth and stress-free, and some reviewers even mentioned that they would highly recommend them to others.
Customer Service
The customer service team, including Mrs. Malaya and Mrs. Brandy, were also praised for their excellent service, attitude, and willingness to listen to concerns and answer questions.
Finance Department
While some reviewers had a good experience with the finance department, one reviewer mentioned that the finance manager on the pre-owned side tried to charge them an additional $1,600, which was eventually rectified.
Service Department
Unfortunately, two reviewers had a negative experience with the service department, citing poor service, lack of concern for customers' vehicles, and unresponsible behavior.
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