A Trusted Name in Tire Sales and Automotive Repair Since 1980
Since 1980, Courtesy Auto Service & Tire, Inc. has been a locally owned and operated Goodyear retailer serving the Lacey community. We're passionate about providing honest, reliable automotive care and top-notch tire services to our valued customers.
What Sets Us Apart?
Our team of experienced technicians, several of whom are ASE Certified Master Technicians, are dedicated to exceeding your expectations. We take pride in:
- Honest & Transparent Services: We provide clear explanations of all recommended repairs and services, along with upfront pricing.
- Quality & Professionalism: We use only high-quality parts and equipment to ensure your vehicle is repaired right the first time.
- Customer Focus: We are committed to providing exceptional customer service, ensuring your experience with us is seamless and enjoyable.
Our Services & Expertise
We offer a comprehensive range of services, including:
- Tire Sales & Installation: Wide selection of brand-name tires for all makes and models.
- Auto Repair: General repairs, tune-ups, brake repairs, engine repairs, and more.
- Preventive Maintenance: Oil changes, inspections, belt and hose replacement.
- Wheel Alignments: Precise alignment services to ensure optimal handling and stability.
Customer Testimonials & Our Commitment
Our commitment to excellence is evident in the many positive reviews from satisfied customers. We are proud to have earned the trust and loyalty of the Lacey community. Our loyal customers consistently commend us for:
- Prompt Service
- Quality Workmanship
- Competitive Prices
- Courteous & Helpful Staff
Schedule an Appointment Today!
If you need reliable tire sales and auto repair in Lacey, look no further than Courtesy Auto Service & Tire, Inc. Contact us today to schedule an appointment and experience the Courtesy Auto difference.
Exceptional Automotive Service
The reviews for Courtesy Auto Service and Tire are overwhelmingly positive, with all the reviewers giving the shop 5-star ratings. The reviews highlight the friendly, professional, and caring service provided by the team, including Chris, the owner. The reviewers praise the shop for their honesty, transparency, and commitment to customer satisfaction.
Reliable Maintenance and Repairs
The reviewers commend the shop for doing what is needed and not trying to con them into unnecessary repairs. They appreciate the shop's attention to detail and taking the time to explain the work they are doing. The shop is also praised for their ability to fit in last-minute appointments and their willingness to work with customers' budgets.
One Negative Review
However, one reviewer, Jules Coxie, had a negative experience with the shop. They had purchased a new car from another dealership and taken it to Courtesy Auto for a check-up and maintenance. The reviewer reported that the shop found no issues with the car and gave it a clean bill of health. However, after taking the car back to the dealership for other issues, the reviewer discovered that the car had been damaged and needed significant repairs.
The reviewer blames the shop for not catching the damage during their inspection and for not being transparent about the extent of the damage. They also feel that the shop was negligent in their inspection process and that they were put in a dangerous situation by driving a car with a punctured gas tank.
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