Your trusted auto repair shop - honest, reliable, and kind!
A Family-Driven Approach to Auto Care
The Cook family has proudly served the South Lyon community since 1992 with honest, personalized automotive care. Our family-owned and operated 17-bay NAPA AutoCare Center provides reliable repairs, exceptional service, and peace of mind to every customer.
Our Expert Team & State-of-the-Art Facilities
Our team of ASE-certified technicians, backed by years of experience and ongoing training, are dedicated to genuine care and meticulous workmanship. Our facility features the latest diagnostic and repair equipment, ensuring your vehicle receives the highest quality care.
Honest & Transparent Communication
At Cook Automotive Repair, we prioritize transparency and open communication. Our technicians will explain every step of the process, provide clear cost estimates, and obtain your consent before proceeding with any repairs. We believe in building trust and lasting relationships with our customers.
Comprehensive Services for All Needs
From routine maintenance to major repairs, we offer a comprehensive range of services, including:
- General Repairs: Engine work, transmission repairs, brakes, electrical system diagnostics, and more.
- Preventative Care: Oil changes, tune-ups, belts and hoses replacements.
- Specialized Services: Hybrid vehicle repairs, computer diagnostics, and emissions testing.
Unparalleled Customer Care
We treat every vehicle as our own and every customer like family. Our amenities include:
- Comfortable waiting area with complimentary coffee and Wi-Fi
- Shuttle service and early/late drop-off options
- Clear and concise communication throughout the entire process
Why Choose Cook Automotive Repair?
- Family-owned and operated for over 25 years.
- ASE-certified technicians and state-of-the-art technology.
- Honest and transparent communication.
- Comprehensive range of services at competitive prices.
- Unparalleled customer service and personalized attention.
Honesty and Trust
Reviews highlight the honesty and trustworthiness of Cook Automotive Repairs. Multiple reviewers praised the shop's honesty in not recommending unnecessary repairs and providing accurate quotes.
Positive Experiences
Several reviewers shared their positive experiences with Cook Automotive Repairs, mentioning friendly and knowledgeable staff, fair prices, and excellent service. Some reviewers appreciated the shop's willingness to work with them to find solutions that fit their needs and budget.
Quality of Work
The quality of work performed by Cook Automotive Repairs is consistently praised by reviewers. Many mentioned that the shop did excellent work, completed repairs in a timely fashion, and provided fair prices.
Negative Experiences
However, some reviewers had negative experiences with Cook Automotive Repairs. One reviewer felt ripped off by the shop's quote for a new rim and tire, while another reviewer had issues with the shop using cheap parts and providing inaccurate diagnoses.
Pricing Concerns
Some reviewers expressed concerns about the pricing of certain services, such as alignments and brake jobs. However, others found the prices to be fair and reasonable.
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