A Better Quality of Service
A Legacy of Quality Automotive Care
Paradise Car Care has been serving Ravenna, Kent, OH, and the surrounding areas since 2008. Founded on a commitment to honesty, fairness, and exceptional service, we are a trusted name in auto repair and maintenance. We are dedicated to providing our customers with reliable, efficient repairs and exceptional customer care.
Honesty and Transparency
At Paradise Car Care, we believe in open communication and transparency with our customers. Our technicians will explain the problem, provide an accurate estimate, and keep you updated throughout the repair process. We never perform any unnecessary repairs or upsell services.
Qualifying Technicians and Services
Our team of ASE-certified technicians are highly skilled and experienced in a wide range of automotive repairs. We use state-of-the-art technology and tools to diagnose and repair your vehicle comprehensively. Our services include:
Mechanical Repairs
- Engine repair and diagnostics
- Transmission and clutch repair
- Brake service and repair
- Air conditioning troubleshooting and repair
- Electrical diagnostics and repairs
- Cooling system repairs
- Suspension and steering repairs
- Body repairs and diagnostics
Preventative Maintenance
- Oil changes and lubrication
- Air filter and cabin filter changes
- Tire rotations and balancing
- Timing belt and serpentine belt replacements
- Preventative maintenance plans tailored to your vehicle
Customer Satisfaction Guarantee
At Paradise Car Care, your satisfaction is our top priority. We offer a No Worry Warranty on all repairs and services, along with after-hours key drop-off and a courtesy loaner car. We believe in building lasting relationships with our customers and strive to deliver exceptional service every time.
Schedule Your Appointment Today
Contact us today to schedule an appointment for your vehicle. We look forward to serving you and helping you get back on the road with confidence.
Pricing Concerns and Pushy Sales Tactics
Multiple reviewers expressed frustration with the pricing and sales tactics used by this business. They felt misled by promotional offers, such as a "Thanksgiving special" and a "Back to School special", which ended up costing significantly more than advertised. Additional services, such as tire rotations and filter replacements, were pushed heavily, making customers feel pressured into spending more money than necessary.
Dissatisfaction with Services
Reviewers were unhappy with the quality of services provided, including an oil change and tire rotation. One reviewer's tire light was not turned off as requested, and another reviewer was charged $50 for a headlight replacement part.
Positive Experience
One reviewer had a positive experience, praising the staff, service, and fair prices. They found the business to be accommodating and would highly recommend them.
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