Trustworthy Auto Repair with a Personal Touch
A Family Tradition of Excellent Auto Care in Scottsdale
JW Auto Care has been a trusted name in Scottsdale for over 50 years. Family-owned and operated, we offer comprehensive and honest automotive repairs and maintenance services to keep you and your loved ones safe on the road.
Honest Repairs, Transparent Communication
We believe in clear and honest communication with our valued customers. Our experienced technicians will clearly explain the issues with your vehicle, outline recommended repairs, and provide estimates before proceeding. You'll never be left wondering or dealing with surprises.
Expertise Across All Vehicles and Systems
From routine oil changes to complex electrical issues, our skilled technicians can handle it all. Our services include:
- Mechanical Repairs: Engine tune-ups, brake repairs, transmission service, cooling system repairs, electrical diagnostics, and more
- Diagnostic Services: Battery testing, engine light troubleshooting, emission testing, and vehicle inspections
- Preventative Care: Oil changes, fluid flushes, belt replacements, and scheduled maintenance programs
- Additional Services: Tire rotations, alignments, wiper blade replacements, and window tinting
Unwavering Customer Care
At JW Auto Care, we strive to provide exceptional customer service. Our friendly and knowledgeable staff is dedicated to treating you like family. We offer:
- Comfortable waiting area with complimentary beverages and entertainment
- Convenient online scheduling and appointment reminders
- Flexible financing options and competitive pricing
- Nationwide warranty on most repairs for your peace of mind
Choose JW Auto Care for reliable, trustworthy auto care in Scottsdale. Schedule an appointment today and experience the difference!
Overview
The reviews for JW Auto Care are overwhelmingly positive, with all 10 reviewers giving the shop a perfect 5-star rating. Reviewers praise the shop's excellent service, honesty, professionalism, and friendly staff. They appreciate the transparency and fairness in pricing, as well as the timely completion of repairs.
Quality of Service
Reviewers rave about the shop's attention to detail and commitment to providing exceptional service. They appreciate the shop's willingness to explain complex repairs in simple terms and provide detailed reports. Many reviewers mention the shop's cleanliness and organization, with one reviewer noting that the shop's workspace is "welcoming" and "feeling comfortable."
Communication
Reviewers praise the shop's clear and timely communication throughout the repair process. Many mention the friendly and understanding staff, including the shop owner, Johnny. Reviewers appreciate the shop's transparency in pricing and the willingness to explain complex repairs.
Financing and Warranty Coverage
Some reviewers mention the shop's willingness to work with their insurance company or warranty provider to cover repairs. Reviewers appreciate the shop's flexibility in finding solutions to accommodate their needs.
Personal Touches
Reviewers appreciate the shop's personal touches, such as leaving a thank-you note and flowers on the dashboard or providing a detailed report with pictures. One reviewer mentions receiving a nice surprise of Altoids mints.
Recommendations
Almost all reviewers highly recommend JW Auto Care, with many stating that they will be lifetime customers. Several reviewers express their appreciation for the shop's honesty and professionalism, stating that they have finally found a trustworthy and reliable auto repair shop.
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