Welcome to R & R Auto Truck Repair in Shasta Lake, CA, the trusted choice for auto and truck repair in the community. Our shop has continued to provide our community with trusted repairs for both cars and trucks since 1983. We are committed to providing honest and affordable services, and want to change the way that you think about auto repair.
Our History
Our shop owner, Rick, has over 36 years of experience in the automotive industry. He originally started in an auto machine shop, on the performance end of vehicles. He also owned an auto parts store for 12 years and raced cars for over 25. Rick is a self-described true automotive gear head, who is extremely passionate about cars and the auto industry in its entirety. His hobbies outside of auto repair include going to races, camping, fishing, and spending time with grandkids.
Our Commitment
At R & R Auto Truck Repair in Shasta Lake, CA, customer service is our number one priority. Our experts are here to help with both major repairs and scheduled maintenance for your vehicle. If your vehicle is due for a service, don't hesitate to give us a call or stop by our shop today. We look forward to getting to know you and your vehicle!
Our Services
Our Shasta Lake auto repair shop offers outstanding customer service, same-day service on most repairs, competitive pricing, and state-of-the-art equipment. We specialize in a wide range of services, including:
- Standard Maintenance: Factory Scheduled Maintenance, Oil Changes, Tune-Ups, Filter Replacements, Fluid Services, Maintenance Inspections
- Engine Services: Engine Repair, Engine Replacement, Engine Performance Check, Belt Replacement, Hose Replacement, Cooling Repair
- A/C Services: Heating & Cooling System Diagnostics, Auto Air Conditioning Repair & Service, Heating System Repair & Service
- Exhaust Services: Exhaust Repair & Replacement, Muffler Repair & Replacement, Tailpipe Repair & Replacement, Safety & Emissions Inspections
What Sets Us Apart
Our staff consists of ASE Certified Technicians that are highly trained and experienced and can handle a full range of repairs and services. Our shop is clean, modern, and offers free Wi-Fi, coffee, and beverages for your convenience. We also provide complimentary shuttle service for local customers and loaner vehicles for major repairs.
Meet Our Team
Our team of experts is dedicated to providing exceptional service and ensuring that your vehicle is repaired to the highest standards. Our staff certifications include ASE, Cummins Diesel Diagnostics, GM, Toyota, and Honda Master Technicians. We are also certified to perform hybrid diagnostics and light-duty diesel repair.
Community Involvement
We believe in giving back to our community and take part in many local charities and organizations. We are proud to be associated with ASCCA, ASE, BBB, IATN, and NAPA AutoCare, and are committed to providing honest and affordable services to our customers.
Overall Experience
The overall experience at R&R Automotive is overwhelmingly positive. Customers rave about the excellent customer service, cleanliness of the shop, and the expertise of the staff.
Communication and Professionalism
Customers appreciate the clear communication and transparency throughout the repair process. The staff is knowledgeable, friendly, and professional, making customers feel comfortable and informed.
Quality of Work
The quality of work is exceptional, with customers reporting that their vehicles were repaired quickly and efficiently. The shop is able to diagnose and fix issues efficiently, saving customers time and money.
Pricing
Customers are pleased with the affordable prices and fair billing practices. The shop is transparent about the cost of repairs, and customers appreciate the value for the price.
Staff
The staff, including Rick, Julia, and others, are highly praised for their excellent customer service, knowledge, and professionalism.
Negative Experience
One customer had a negative experience, citing poor people skills and unprofessional behavior from the manager.
