Providing top-notch customer service and satisfaction since 1974.
At Western Tire of Burbank, we pride ourselves on being a leading provider of tire and automotive services in the Burbank, CA area. With over 45 years of experience, we've built a reputation for excellence in customer service and quality tire and automotive repairs. Our goal is to provide top-notch service to our customers, ensuring their vehicles are running smoothly and safely.
Our History
Founded in 1974, Western Tire of Burbank has been serving the community for over four decades. We've grown from a small tire shop to a full-service automotive center, offering a wide range of tire and automotive services. Our commitment to excellence, customer satisfaction, and community involvement has made us a trusted name in the region.
Our Services
Our team of expert mechanics and technicians is dedicated to providing exceptional service, ensuring your vehicle is running at its best. We offer a comprehensive range of services, including:
- Tire Sales: From passenger tires to commercial tires, we carry a vast selection of top-quality brands.
- Tire Services: We offer tire rotations, balancing, and alignment to ensure your tires are properly maintained.
- Auto Repairs: Our skilled mechanics can perform a wide range of repairs, from brake repairs to steering and suspension work.
- Custom Wheels: We specialize in custom wheel installations, matching you with the perfect wheels and tires for your vehicle.
- Brakes: Our certified technicians can diagnose and repair brake issues, ensuring your vehicle is safe to drive.
Areas of Service
We proudly serve the communities of Burbank, Pasadena, and Glendale, offering our services to residents and businesses in the region.
Contact Us
To schedule a service appointment or learn more about our services, visit our location at 801 S. Victory Blvd., Burbank, CA 91502. You can also reach us by phone at (818) 842-2401 or fax at (818) 848-8486.
Overview of Reviews
Western Tire has received a majority of 5-star reviews, with customers praising the shop's friendly and knowledgeable staff, competitive prices, and excellent customer service. Many reviewers have expressed their loyalty to the shop, stating that they will continue to return for their tire and brake maintenance needs.
Positive Feedback
The positive feedback highlights the shop's strengths, including:
- Friendly and knowledgeable staff, particularly Sam and Bryan
- Competitive prices and honest service
- Excellent customer service and attention to detail
- Ability to accommodate emergency tire repairs and provide industry rebates
- Fast and efficient service, with many reviewers reporting quick turnaround times
Negative Feedback
The negative feedback is limited, but includes:
- One reviewer had a poor experience with Bryan, citing a lack of greeting and correction of their choice of words
- Another reviewer had an issue with an employee snapping at them over the phone, requiring them to recall who they spoke with previously
