Trust us to keep your vehicle going strong!
At Hansen's Auto Service Center, we take pride in being a trusted local auto repair center in Madison, Wisconsin. Established in 1984, we are a family-owned and operated business committed to providing our clients with honest, reliable, and affordable automotive care.
Our Services
Our skilled technicians offer a comprehensive range of services to keep your vehicle running smoothly and efficiently.
Maintenance Services
- Routine maintenance checks and oil changes
- Battery testing and replacement
- Tire rotation and balancing
- Fluid top-ups and inspections
Repair Services
- Engine repairs and diagnostics
- Transmission repair and replacement
- Brake repair and replacement
- Electrical system repair
- Suspension and exhaust repair
Our Commitment to Customer Satisfaction
At Hansen's Auto Service Center, we prioritize customer satisfaction above all else. Our team of experts is dedicated to providing personalized and attentive care, ensuring you have a positive experience every time you visit our shop. We are committed to:
- Honest and upfront communication
- Competitive pricing
- Quality workmanship
- Timely completion of repairs
Why Choose Hansen's Auto Service Center?
- ASE-certified technicians: Our technicians are highly skilled and certified by the National Institute for Automotive Service Excellence (ASE), ensuring you receive the highest quality repairs.
- NAPA AutoCare Peace of Mind warranty: As a NAPA-certified repair center, many of our repairs are covered by a comprehensive warranty.
- Local ownership: We are proud to be a locally-owned and operated business with a deep connection to the Madison community.
Join our growing list of satisfied customers and experience the difference of exceptional automotive care at Hansen's Auto Service Center!
Overall Assessment
The reviews are overwhelmingly positive, with all reviewers giving 5-star ratings. The reviewers praise Hansen's Auto Service for their exceptional customer service, honesty, professionalism, and fair pricing.
Customer Service
The reviewers consistently mention the friendly, kind, and personable staff at Hansen's Auto Service. They appreciate the clear communication, prompt service, and fair pricing. Many reviewers mention being treated with respect and not being talked down to.
Quality of Work
The reviewers are extremely satisfied with the quality of work performed by Hansen's Auto Service. They praise the team's ability to diagnose and fix problems efficiently, and many mention that they were able to find and fix issues that other shops missed.
Honesty and Transparency
Several reviewers mention that Hansen's Auto Service was honest and transparent about the work needed, and they didn't try to upsell unnecessary services. One reviewer even mentioned that they were told they didn't need a specific service, saving them money.
Recommendations
All reviewers highly recommend Hansen's Auto Service, citing their exceptional customer service, quality of work, and fair pricing.