A Family-Owned Auto Repair Shop in Elgin, IL
J&R Auto Inc. has been providing reliable and trustworthy auto repair and maintenance services to Elgin, IL and surrounding areas for over 17 years. As a family-owned and operated business, we take pride in offering personalized attention, honest diagnostics, and quality repairs at competitive prices.
Why Choose J&R Auto Inc.?
- Experience and Expertise: Our team of highly skilled technicians boasts decades of experience and is ASE certified, ensuring you get the most reliable diagnosis and repair for your vehicle.
- Personalized Service: From the moment you walk in, you'll be treated with respect and individual attention. We take the time to understand your concerns and provide clear explanations every step of the way.
- Competitive Pricing: We offer upfront pricing and will even beat most written estimates by 15%.
- Quality Parts: We use only the highest quality parts and materials to ensure your vehicle runs smoothly and safely.
- Honest Communication: We believe in open and honest communication, and will always keep you updated on the progress of your repair.
Our Services
We offer a comprehensive range of auto repair services, including:
- Computer Diagnostics & Emissions Testing
- Electrical System Repair & Troubleshooting
- Engine Repair & Tune-ups
- Transmission Repair & Service
- Brake System Repair & Inspection
- Cooling & Heating System Repair
- Exhaust & Muffler Repair
- Suspension & Steering Repair
- Fuel System Repair & Maintenance
- Preventive Maintenance & Inspections
Dedicated to Our Community
J&R Auto Inc. is proud to be a part of the Elgin community. We actively support local businesses and charities and are committed to providing quality services that keep our community's vehicles running smoothly.
Trust J&R Auto Inc. for reliable, honest, and affordable auto repair in Elgin, IL!
Positive Experiences
The majority of the reviewers had a positive experience with J&R Auto, citing honesty, professionalism, and excellent customer service. Reviewers appreciated the thoroughness of the inspections, the transparency of the repair process, and the friendly staff.
Services
Reviewers praised the shop for their wide range of services, including pre-purchase inspections, brake replacements, and tire repairs. Many reviewers appreciated the detailed reports and pictures provided after the inspection, which helped them make informed decisions about their vehicle's maintenance.
Highly Recommended
Many reviewers highly recommended J&R Auto, praising the shop's honesty, professionalism, and customer service. Reviewers appreciated the shop's willingness to explain complex technical information in an understandable manner, making them feel more comfortable with the repair process.
Some Dissatisfaction
However, one reviewer experienced a disappointing experience, stating that they spent $3000 on a dump truck that remained with the same problem. This reviewer did not recommend the shop.