Motor Works Is Auto Care At Its Best
At Tilson's Auto Repair, we pride ourselves on providing exceptional auto repair services to our customers in Rochester, MN, and the surrounding areas. Since 1983, we have been dedicated to providing quality, honest, and dependable auto repair services that exceed our customers' expectations.
Our Mission
Our mission is to provide the best automotive service and repair experience possible by serving our customers with unparalleled honesty, integrity, and quality. We believe in treating our customers like family, and we strive to build long-term relationships with each and every one of them.
Our Principles
We are committed to a set of core principles that guide our daily operations. We believe in:
- Never putting money ahead of people
- Treating each other with respect and dignity
- Providing honest and dependable auto repair work
- Having open communication between staff and throughout the shop
- Holding each other accountable to the highest standards
Our Services
At Tilson's Auto Repair, we offer a wide range of auto repair services, including:
- Brake repair and replacement
- Tire rotation and replacement
- Oil changes and scheduled maintenance
- Hybrid and electric vehicle repair
- Fleet services
Our team of highly trained and certified technicians use the latest diagnostic tools and technologies to ensure that your vehicle is repaired quickly and efficiently. We also pride ourselves on our transparency and honesty, always making recommendations based on your vehicle's needs, rather than pushing unnecessary repairs.
What Sets Us Apart
At Tilson's Auto Repair, we believe that quality and honesty are paramount. We use only the highest-quality parts and materials, and our technicians are trained to diagnose and repair the problem, not just symptom-symptom. We also believe in building relationships with our customers, and we strive to build trust and loyalty with every interaction.
What Our Customers Say
Don't just take our word for it! Our customers rave about our top-notch service and quality work. Here's what just a few of them have to say:
"This place is great. I think it's a bit more expensive than some other shops, but you get what you pay for in customer service and quality work."
"The older I get, the harder it seems to find quality service. Tilsons definitely set a high bar."
Schedule Your Appointment Today
Whether you're due for a scheduled maintenance or are experiencing issues with your vehicle, we invite you to schedule an appointment with us today. Our team is ready to provide you with the same level of quality and honesty that we've built our reputation on.
Exceptional Customer Service
Several reviewers rave about the exceptional customer service provided by Tilson's. Two reviewers mention being impressed by the team's kindness, understanding, and willingness to help them despite being in a rush. Another reviewer appreciates the team's thoroughness and willingness to explain their work in detail.
Efficient and Quality Work
Multiple reviewers praise Tilson's for their efficient and quality work. They provide routine oil changes, brake repairs, and alignments with outstanding results. One reviewer had a routine oil change and brake fluid check, which revealed that the car was still in good condition. Another reviewer appreciated the team's detailed inspection of his vehicle before purchasing it.
Highlights
The highlights from these reviews are the exceptional customer service, efficient and quality work, and the team's willingness to go the extra mile.
