Motor Works Is Auto Care At Its Best
Motor Works has been serving the communities of DeKalb, Sycamore, Cortland, Malta, Waterman, Shabbona, and surrounding areas for over three decades, providing exceptional auto repair services to families and businesses alike. As a family-owned business, we pride ourselves on delivering honest, professional, and personalized service to each and every one of our valued customers.
Our Commitment to Excellence
At Motor Works, we understand that your vehicle is a significant investment, and we treat each car as if it were our own. Our team of expert technicians, all of whom are ASE (Automotive Service Excellence) certified, employ the latest technology and innovative diagnostic tools to ensure that your vehicle receives the best possible service.
The Services We Offer
We provide a comprehensive range of services to cater to the diverse needs of our clients. From routine maintenance, such as oil changes and tire rotations, to more complex repairs, we have the expertise and resources to tackle any job. Our services include:
- Domestic Automobiles: We specialize in the repair and maintenance of domestic vehicles, including foreign and domestic sedans, trucks, and SUVs.
- Import Automobiles: Our team of certified technicians is well-versed in the repair of import vehicles, including European and Asian models.
- Classic Cars: We also offer specialized services for classic and vintage cars, including restoration, preservation, and maintenance.
Why Choose Motor Works?
At Motor Works, we believe that customer satisfaction is paramount. Here are just a few reasons why we stand out from the competition:
- Comfortable Waiting Area: Our waiting area is designed to ensure your comfort during your visit. Enjoy a relaxed environment, complete with amenities such as Wi-Fi, TV, and children's toys.
- Free Inspections: We offer complimentary inspections to help diagnose any issues with your vehicle. This allows us to provide personalized recommendations for repairs and maintenance.
- National Warranty: As a NAPA AutoCare Service Center, we offer a 24-month nationwide warranty on qualifying repairs and services.
- Financing Options: We understand that unexpected car repairs can be costly. That's why we offer financing options through Personal Finance Company to qualified applicants.
About Our Staff
Our team is comprised of experienced, college-educated professionals who share a passion for the automotive industry. Meet our dedicated staff, including Mark Huff, our Master Automotive Technician and Director of Motor Works Classic Car Restoration Division.
Our Philosophy
At Motor Works, we believe that customer service is not just about repairing cars, but about building relationships with our customers. We strive to provide a personalized experience that exceeds your expectations. Whether you're due for a routine oil change or require more complex repairs, we promise to deliver exceptional service with a smile.
Overall Experience
The overall experience at Motor Works is excellent, with customers praising the honesty, fairness, and professionalism of the staff. The prices are considered fair, and the work is of high quality.
Staff and Communication
The staff at Motor Works is friendly, welcoming, and highly knowledgeable. They take the time to explain issues with the vehicle in detail, providing pictures and updates throughout the repair process.
Repair Work
The repair work done at Motor Works is of high quality, with customers reporting that their vehicles feel like new after the repairs. The shop is clean, and the technicians are skilled and efficient.
Additional Amenities
Motor Works offers additional amenities such as a free shuttle service, making it convenient for customers to get back to their daily activities while their vehicles are being repaired.
