Your Car, Repaired Right the First Time.
At Alper Automotive, Inc., we are committed to providing exceptional auto repair and maintenance services to the Philadelphia area. As a family-owned and operated business, we pride ourselves on our dedication to excellence, customer satisfaction, and community involvement.
Our Expertise
Our team of highly trained and certified technicians are equipped to handle a wide range of automotive services, from routine maintenance to complex repairs. We use only the highest-quality parts and tools to ensure that your vehicle is fixed right the first time. Our expertise includes, but is not limited to, oil changes, brake repairs, tune-ups, suspension work, and more.
Services We Offer
At Alper Automotive, Inc., we understand that every car is unique, which is why we tailor our services to meet the specific needs of each vehicle. Our services include:
- Oil changes and lubrication maintenance
- Brake repairs and rotors
- Tune-ups and timing belt replacements
- Suspension and steering repairs
- Electrical system diagnoses and repairs
- Smog and emissions testing
We are committed to providing transparent and honest communication throughout the repair process. Our goal is to get you back on the road safely and efficiently, while also maintaining the value of your vehicle.
Customer Service
At Alper Automotive, Inc., we understand the importance of building strong relationships with our customers. That's why we offer a range of convenient services, including online appointment scheduling and reminders, to ensure that your vehicle is always in top condition.
About Our Shop
Our state-of-the-art facility is equipped with the latest technology and tools, allowing our technicians to work efficiently and effectively. Our shop is conveniently located in Philadelphia, making it easy to drop off and pick up your vehicle at a time that works for you.
Community Involvement
At Alper Automotive, Inc., we believe in giving back to the community that has supported us for so many years. We participate in various charity events and sponsor local organizations, demonstrating our commitment to community involvement.
Contact Us
If you have any questions or concerns about our services or would like to schedule an appointment, please don't hesitate to contact us. We look forward to serving you and your vehicle.
Rating and Review Summary
5-Star Reviews: The majority of the reviews are 5-star ratings, indicating high praise for the auto shop. Many reviewers commend the staff's professionalism, excellent service, and honesty.
1-Star Reviews: A few reviewers had negative experiences. Disappointments included long wait times, perceived racism, and poor customer service.
Issues and Problems: Some issues highlighted in the reviews include:
- Long wait times (1-2 hours for oil changes)
- Racist remarks and behavior
- Poor customer service
- Misrepresenting the cost of services (Groupon-specific issues)
- Extra charges for synthetic oil not disclosed
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