Trustworthy Auto Repair Services You Can Count On
At Reliable Automotive, we take pride in being the go-to auto repair shop in Franklin, TN. Our team of highly skilled technicians, led by Mike, is dedicated to providing exceptional customer service and expert auto repair services to ensure your complete satisfaction. We understand the importance of finding a trustworthy car service provider, and we strive to build long-lasting relationships with our customers. Our state-of-the-art facility is equipped with the latest technology, and we use only the highest-quality parts to ensure that your vehicle receives the best possible care.
Our Mission
Our mission is to provide unparalleled auto repair services, unmatched customer service, and an unparalleled level of transparency. We believe in solving problems, not just symptoms, and we're committed to getting it right the first time. Our team is dedicated to building trust and loyalty with every customer, and we strive to be the premier auto repair shop in Franklin, TN.
Services
We offer a wide range of auto repair services, including oil changes, tire installation, brake repair, and much more. Our team of experts is trained to diagnose and repair even the most complex issues, and we use only the highest-quality parts to ensure that your vehicle receives the best possible care. From routine maintenance to major repairs, we've got you covered.
Our Promise
At Reliable Automotive, we promise to provide you with the highest level of customer service, expertise, and transparency. We'll always be honest and upfront about the work needed, and we'll never try to sell you something you don't need. We're committed to building trust and loyalty with every customer, and we strive to be the premier auto repair shop in Franklin, TN.
Read What Our Customers Say
Don't just take our word for it! Our customers rave about our exceptional customer service, expertise, and transparency. Check out what they have to say about their experiences with Reliable Automotive.
Auto Repair Services
- Repair & Service
- Tire Services
- Check Engine Light
- Brake Repair
- Oil Changes
- Shocks and Struts
Financing Options
We understand that unexpected auto repair bills can be stressful. That's why we offer financing options to help make it easier to get the repairs you need. We offer EasyPay and Synchrony financing options to help you get back on the road.
Overview of Reliable Automotive
Excellent Service and Experience
The majority of reviewers have had an excellent experience with Reliable Automotive, praising the staff's kindness, fairness, and professionalism. Many reviewers have mentioned that the staff went above and beyond to ensure their satisfaction, whether it was helping with insurance claims or providing excellent customer service.
Positive Aspects
- Friendly and accommodating staff
- Excellent customer service
- Fair and honest prices
- Quick and efficient repair process
- Professional and thorough work
Negative Experiences
However, a few reviewers have had negative experiences with Reliable Automotive, citing issues with pricing, communication, and customer service.
Negative Aspects
- Unexpectedly high prices
- Poor communication and miscommunication
- Unwelcoming and unaccommodating staff
