Taking car of your car, so you can take care of what matters
At Accountable Auto Care, Inc., we understand the importance of trust and reliability when it comes to your vehicle. That's why we are proud to be a family-owned and operated business, dedicated to providing exceptional auto repair services to the community.
As a NAPA AutoCare Center, we are committed to backing our work with a nationwide warranty, giving you peace of mind knowing that your vehicle is in good hands. Our team of ASE-certified technicians is dedicated to staying up-to-date with the latest technologies and repair practices, ensuring that your vehicle receives the best possible care.
Our story began in 2000, when Mark and Kari Gurnsey opened the doors to Accountable Auto Care, Inc., driven by their passion for providing exceptional customer service and quality repairs. Mark, a highly skilled mechanic with over 20 years of industry experience, has assembled a team of experts who share his commitment to excellence.
Our Mission
At Accountable Auto Care, Inc., our mission is to provide our customers with a positive and reassuring experience. We strive to build long-term relationships by delivering top-notch service, honesty, and integrity. Our goal is to keep you and your vehicle safe, reliable, and running smoothly, providing you with peace of mind and confidence on the road.
Our Services
We offer a wide range of services to cater to your vehicle's needs, including:
- A/C Repair
- Battery Replacement
- Belt and Hose Replacement
- Brake Repairs
- Cooling System Services
- Engine Diagnostics and Repairs
- Steering and Suspension Work
- Wheel Alignments
- and much more
Our team of experts is dedicated to providing expert repairs, using only high-quality parts and adhering to the strictest standards.
Why Choose Us?
At Accountable Auto Care, Inc., we are proud to offer a unique combination of quality, convenience, and value. Here are just a few reasons why you should choose us:
- Nationwide Warranty: Drive with peace of mind knowing your qualifying repair is covered through the NAPA Peace of Mind Warranty.
- Preventive Maintenance: Our shop offers a range of maintenance services to keep your vehicle running smoothly, from lube and oil changes to spring and winter checkups.
- Comfortable Waiting Area: Enjoy a clean and comfortable waiting area with free coffee and Wi-Fi.
- Courtesy Cars: We offer courtesy cars for your convenience.
- Night Key Drop: Leave your car overnight with our key drop.
At Accountable Auto Care, Inc., we are committed to providing exceptional service, integrity, and value to our customers. We invite you to experience the difference for yourself. Contact us today to schedule your appointment!
Excellent Customer Service and Repairs
The majority of the reviews praise Accountable Auto Care for their excellent customer service, thorough repairs, and honest dealings. Many reviewers appreciated the courtesy and professionalism of the staff, particularly Jake at the front counter. The shop's attention to detail, detailed inspection reports, and loaner car service were also highlighted.
Positive Experiences
- Accountable Auto Care repaired extensive issues with a pickup truck, making it run smoothly and quietly.
- The shop provided a detailed inspection report and offered a loaner car for free, which was a pleasant surprise.
- Mark and his team did a great job on a Jeep Liberty, completing the work quickly and efficiently.
- The shop was trustworthy, fast, and honest, with excellent communication throughout the repair process.
- Accountable Auto Care solved a problem that dealerships couldn't fix, earning a customer's trust.
One Negative Review
Unfortunately, one reviewer had a terrible experience with Accountable Auto Care. They were overcharged for a gas cap replacement and later discovered that the shop had made mistakes while repairing their van, including improperly reinstalling the transmission and installing the pulley system incorrectly. The reviewer accused the shop of lacking competence and not taking responsibility for their mistakes.
