POWER IS NOTHING WITHOUT CONTROL
Your Trusted Mechanics in Mesa, AZ
AutoVaun has proudly served the Mesa community with exceptional auto repair and maintenance services since 1999. We are dedicated to providing reliable, high-quality repairs and exceptional customer service at fair prices.
Our Expertise
Our skilled technicians are experienced in handling all aspects of automotive care, from routine maintenance to complex repairs. We offer a comprehensive range of services including:
General repairs
- Engine and transmission repair
- Brake repair and replacement
- Electrical and electronic diagnostics and repair
- Suspension and alignment
- Air conditioning and heating repair
- Smog testing and inspection
Specialized services
- 4x4 repair and maintenance
- Asian vehicle expertise
- Diagnostic work and repairs for light and heavy vehicles
Customer-Focused Approach
At AutoVaun, we believe in open communication and building trust with our customers. We provide:
- Free estimates and clear explanations of repairs
- Regular updates on the progress of your repair
- Honest and upfront pricing with no hidden fees
- Convenient scheduling and drop-off options
Client Testimonials
"The customer service with Mathew was amazing! He was super informative and kept me updated on everything as well as made sure that my needs were met." - John
"New customer who had an awesome experience. Richard got me in quickly and got all the service done the same day." - Jim S.
"Honest, efficient, and straightforward. They were willing to walk me through the work needed and answer all my questions." - Russell D.
Let AutoVaun be your trusted partner in automotive care. Schedule an appointment today and experience the AutoVaun difference!
Overall Experience
The reviews are mixed, with some customers having a positive experience and others having a negative one. However, the positive reviews far outweigh the negative ones.
Positive Comments
*Friendly and Helpful Staff: Many customers praised the staff at Autovaun for being friendly, helpful, and accommodating. They were able to communicate effectively and address their concerns.
*Good Services and Quality Work: Several customers mentioned that the work performed by Autovaun was of high quality and that they were satisfied with the services provided.
*Good Communication: Some customers appreciated the transparent and timely communication from the staff regarding diagnosis, repair estimates, and completion of work.
Negative Comments
*Poor Customer Service: One customer had a terrible experience with Autovaun, citing a lack of competence, arrogance, and disrespect from the staff. They were overcharged and felt taken advantage of.
*Lack of Transparency: The same customer mentioned that the staff tried to justify exaggerated prices by claiming it was a sign on the wall that stated charging for all work orders.
*Unclear Pricing: Another customer who had a good experience with Autovaun mentioned that they liked the transparency in pricing and that the staff took the time to explain the issues with their vehicle.
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