Trust us to get you back on the road!
Orient Auto Service, a family-owned and operated business since 1980, has been providing exceptional automotive repair and maintenance services to the Gresham community and beyond for over four decades. We take pride in offering personal service, integrity, and a commitment to quality, upholding the values that have made businesses succeed in the past.
Our Expertise and Services
Our technicians, certified and experienced in all aspects of automotive repair, offer a comprehensive range of services for all makes and models of Japanese cars and trucks, as well as some Korean vehicles.
Engine Repair & Diagnosis
- Comprehensive engine diagnostics to identify and address any issues with belts, seals, fluids, and sensors.
- Repair or replace engines, including head gaskets.
Brake Repair & Maintenance
- Comprehensive brake inspections and diagnoses to ensure optimal performance and safety.
- Brake fluid exchange, pad replacement, and rotor repair or replacement.
Cooling & Air Conditioning
- Repair and service of all A/C components, including compressors, condensers, and evaporators.
- Evacuation and recharge of the A/C system to ensure proper cooling.
Preventative Maintenance
- Regular oil changes, tune-ups, and inspections to keep your vehicle running smoothly and efficiently.
- Scheduled maintenance plans tailored to your vehicle's needs.
Additional Services
- Differential and transfer case repair and maintenance.
- Transmission repair and replacement.
- Electrical diagnostics and repairs.
- Light repair and replacement.
Our Values and Affiliations
At Orient Auto Service, we believe in:
- Personal Service: We treat our customers with respect and offer personalized attention to their needs.
- Integrity: We uphold the highest ethical standards and honesty in all our dealings.
- Pride: We take pride in our work and ensure a job done right the first time.
- Quality: We use the finest parts and equipment to ensure your vehicle's longevity and safety.
We are proud to be affiliated with prestigious organizations that stand for quality service and community outreach, including:
- National Institute for Automotive Service Excellence
- DEQ Too
- Gresham Area Chamber of Commerce
- National Automotive Parts Association
- Northwest Automotive Trades Association
- National Federation of Independent Business
- Synchrony Financing
Overview of Orient Auto Service Reviews
Orient Auto Service has received a mix of positive and negative reviews from its customers. The positive reviews highlight the excellent customer service, professionalism, and quality of work provided by the company. On the other hand, some customers have expressed dissatisfaction with the attitude of the staff and the quality of work.
Positive Aspects
- Excellent Customer Service: Many customers have praised the friendly and knowledgeable staff at Orient Auto Service.
- Professionalism: The company's professionalism and courteousness have been highlighted by several customers.
- Quality of Work: The quality of repairs and maintenance work has been commended by many customers.
Negative Aspects
- Attitude of Staff: One customer felt that the staff seemed annoyed and uninterested in talking to customers.
- Questionable Quality of Work: Another customer expressed concerns about the quality of work and the recommendation of unnecessary repairs.
