Quality Car Care, Guaranteed!
Welcome to Quality Collision & Auto Repair, Inc., a premier auto body and collision repair shop serving the East End of Long Island, NY for over 40 years. Our mission is to provide exceptional service, superior craftsmanship, and unparalleled customer satisfaction.
Our Services
We take pride in offering a wide range of services to cater to your vehicle's needs. Our expert technicians and state-of-the-art facilities ensure that your vehicle receives the highest level of care. We specialize in:
Collision Repair: From minor dents to heavy body and frame damage, our expert technicians will work tirelessly to restore your vehicle to its original condition. We back all of our work with a full lifetime guarantee on workmanship.
Autobody Work: Professional automotive painting, body damage repair, paint repair, and more. Our experienced technicians will meticulously restore your vehicle to its original form.
Mechanical And Auto Repair Work: Quality Collision & Auto Repair, Inc. offers full mechanic repairs on all makes and models, both foreign and domestic. Contact us for our service rates.
Car Detailing Services/Rates: Our team of experts will meticulously detail your vehicle, restoring its original shine and luster.
Experience the Quality Difference
At Quality Collision & Auto Repair, Inc., we understand the importance of trust and transparency. Our commitment to quality and customer satisfaction has earned us an I-Car Gold certification, the highest level of certification possible. With over 40 years of experience serving the East End of Long Island, NY, we continue to provide exceptional service, superior craftsmanship, and unparalleled customer satisfaction.
Our Facility
Our 6,000 square-foot facility is equipped with the latest technology and staffed with expert technicians who are I-Car Platinum certified. We are open Monday through Friday from 7:30 a.m. to 4:30 p.m. and Saturday from 9:00 a.m. to Noon.
Contact Us
Please don't hesitate to reach out to us with any questions or concerns. You may contact us via phone at (631) 369-2868, email at qualitycollisioninc@outlook.com, or schedule an appointment online.
Overview
Quality Collision and Body Shop in Riverhead has received numerous praises from satisfied customers, with 22 out of 24 reviewers giving a perfect 5-star rating. The reviews praise the shop's professionalism, punctuality, quality of work, and exceptional customer service.
Workmanship and Quality
Reviewers consistently comment on the high-quality workmanship, attention to detail, and precision achieved by the shop's experienced team. Many customers mention that their vehicles were restored to their pre-accident condition, with some even stating that their cars looked brand new again.
Customer Service and Communication
The reviewers repeatedly express their gratitude for the shop's courteous and professional staff, who kept them informed throughout the repair process. Many praise the shop's ability to communicate effectively with their insurance companies and handle the claims process efficiently.
Organization and Punctuality
Some reviewers highlight the shop's impressive organizational skills, noting that their cars were completed ahead of schedule. This sense of reliability and timeliness reinforces the shop's reputation for professionalism.
Potential Drawback
Only one reviewer, Brad Bjorndahl, reported a negative experience, citing unprofessional behavior from the owner. However, this negative review appears to be an isolated incident.