We obsess over your experience and satisfaction.
At Pacific Rim Auto Repair, we pride ourselves on providing exceptional customer service and quality car care at competitive rates. Our state-of-the-art automotive center is fully equipped to handle any maintenance or repair need for your foreign or domestic vehicle. Our certified mechanics are highly skilled in all aspects of automotive repair, from routine maintenance to complex repairs.
Our Services
Our comprehensive range of services includes:
- Oil and filter changes
- Radiator repair
- Auto glass repair and replacement
- Brake check and repair
- Engine repair
- Tire services, including rotation and alignment
- Transmission repair
- Radiator repair and inspection
- Smog test
What Sets Us Apart
At Pacific Rim Auto Repair, we understand the frustration and anxiety that comes with a car breaking down or needing repair. That's why we're committed to providing exceptional customer service, transparent pricing, and quality workmanship. Our team of experienced mechanics will work with you to diagnose the problem, explain the repair options, and provide a detailed estimate before beginning any work.
Why Choose Pacific Rim Auto Repair?
- Our certified mechanics have extensive experience in all aspects of automotive repair
- We use the latest tools and techniques to ensure high-quality repairs
- We provide transparent pricing and detailed estimates
- We offer flexible scheduling and convenient drop-off options
- We offer loaner vehicles, shuttle services, or discounted car rentals to make your life easier while your vehicle is in the shop
- Our friendly staff is always available to answer any questions or concerns you may have
What Our Customers Say
"I can't say enough nice things about Pacific Rim Auto Repair. From the rockstar handling the scheduled repairs to the mechanics taking great care of your car, it's the small details that will keep you coming back." - Allison Hubbs
"The best mechanic in Sonoma County! Great service and employees are wonderful! I won't go anywhere else! Absolutely love this shop!" - Elizabeth Hardesty
"Respectful people working on cars at this place. They are very busy for a good reason; they have all the tools needed along with the know-how and work ethic. If you know nothing about automobiles, bring yours here and waste no time." - Signore Derek
Get in Touch with Us
For more information or to schedule an inspection or maintenance check, visit our service pages or call us today.
Overall Quality of Service
Pacific Rim Auto has received widespread praise for its exceptional service. Reviewers have consistently praised the friendly and knowledgeable staff, as well as the facility's professionalism and expertise. Many have appreciated the clear communication and reasonable pricing.
Positive Aspects
- Employees are kind and caring (Mary Ciocca)
- Great service and fast, communicative, and kind staff (NoahSherwinMusic)
- Quick and friendly service (Brandon Cable)
- Respects and listens to customers' concerns (Naghmeh Alikhani)
- Trustworthy and expert mechanics (Naghmeh Alikhani)
- Friendly and helpful staff (Robert Johnson)
- Fair pricing and good work (Robert Johnson)
- Best repair shop in Sonoma County (Blm Mrc)
Challenges and Concerns
- Some reviewers had issues with being forced to pay for repairs after initially coming in for a diagnostic (Itsme Epps)
- The facility's practice of not performing diagnostics without a commitment to pay for repairs was described as "sneaky" (Itsme Epps)
