A Trusted and Reliable Name In Auto Care & Towing
A Family Tradition in Automotive Care Since 1979
40 West Auto Care & Towing has been proudly serving the Frederick community for over 40 years. We're a family-owned and operated business with a deep commitment to providing quality automotive service, and we're known for our honest and reliable approach to repairs.
Why Choose 40 West Auto Care & Towing?
At 40 West, our dedicated team of technicians are highly skilled and experienced. We're dedicated to:
- Honesty: We'll always provide upfront and transparent estimates, explain the problem in clear terms, and only perform the repairs that are necessary.
- Quality: We use only the highest quality parts and adhere to strict industry standards to ensure your satisfaction.
- Customer Service: We strive to create a comfortable and welcoming environment, and we're committed to providing exceptional customer service every time you visit.
Our Comprehensive Services
We offer a comprehensive range of services to keep your vehicle running smoothly and safely, including:
- Routine maintenance: Oil changes, tune-ups, brake inspections, and more
- Diagnostics & repairs: Engine, transmission, electrical, suspension, and emission issues
- Towing services: Emergency roadside assistance, flat tire changes, jump starts, and vehicle transportation
- Additional services: Air conditioning repair, battery replacement, and fluid flushes
We value our veterans!
We proudly offer special discounts to veterans as a token of appreciation for their service and sacrifice.
Join Us Today!
If you're looking for a reliable and trustworthy auto repair shop in Frederick, look no further than 40 West Auto Care & Towing. Contact us today to schedule an appointment and experience the difference!
Overview
A collection of reviews praising 40 West Towing for their exceptional service, professionalism, and customer care. Reviewers highlight the company's prompt response, courteous drivers, and willingness to go above and beyond to ensure customer satisfaction.
Customer Testimonials
Reviewers rave about the company's professionalism, friendliness, and attention to detail. Many reviewers note the rapid response times, with some even receiving service in as little as 15 minutes. Drivers are repeatedly described as courteous, helpful, and knowledgeable. Additionally, the company's commitment to customer care is emphasized, with several reviewers expressing gratitude for the extra effort the company's staff made to ensure their safety and well-being.
Key Strengths
- Prompt response times
- Courteous and knowledgeable drivers
- High level of customer care
- Attention to detail
- Professionalism and friendliness of staff
Minor Criticisms
- One reviewer notes a delay in receiving a rollback truck for an AWD vehicle, adding to the overall cost of service.
- Another reviewer expresses frustration with a delayed response from AAA, which led to being stranded on the side of the road.
