At Westlink Auto Service, we take care of your next auto service.
Westlink Auto Service has proudly served the Wichita, Kansas area since 1981. We're a family-owned and operated business with a team of experienced and certified mechanics who are passionate about providing exceptional customer service and high-quality automotive care.
General Repairs & Maintenance
We handle a wide range of automotive issues, from routine maintenance like oil changes and tune-ups, to more complex repairs like brake repairs, engine work, and transmission repairs.
Tire Services
As a leading tire specialist, we offer a comprehensive tire service center featuring:
- Tire sales and installation
- Tire rotation and balancing
- Tire repair and patching
- Computerized wheel alignment
Preventative Maintenance
We strongly believe in preventive maintenance to keep your vehicle running smoothly and safely. We offer various packages designed to protect your vehicle from costly breakdowns and extend its lifespan.
Additional Services
We also offer:
- Mobile roadside assistance
- Free estimates
- Loaner cars available
- Courteous and professional customer service every time.
Our Expertise
Our experienced technicians are highly skilled and fully certified in all major areas of automotive repair, including:
- BMW Expertise: We have extensive experience working on BMW vehicles, offering specialized care and genuine parts.
- General Vehicle Repairs: From electrical system issues to cooling system problems, our technicians can handle it all.
- Tire Expertise: We are certified Tire Pros, equipped with the latest technology to diagnose and repair any tire-related issue.
Customer Satisfaction
We take pride in providing honest and reliable service. Our customers consistently praise our:
- Personalized approach to repairs
- Transparent communication
- Competitive prices
- Commitment to customer satisfaction.
At Westlink Auto Service, we are dedicated to keeping you on the road and ensuring your complete satisfaction. Contact us today for all your automotive needs!
Overview
Westlink Auto has received overwhelmingly positive reviews from satisfied customers. Praise is given to the friendly, honest, and professional staff, as well as the quality work done on vehicles. However, there are some negative reviews highlighting poor communication and unexpected issues with their services.
Services and Quality of Work
Westlink Auto provides a range of services, including oil changes, general repairs and maintenance, air conditioning repair, and transmission repair. Customers rave about the quality of work done, stating that the repairs are done correctly and at a reasonable price.
Communication and Customer Service
Many reviewers praise the friendly and knowledgeable staff, particularly Doug and Mike at the front desk, who are thanked for their help and professionalism. However, a few reviewers have had negative experiences with poor communication and a lack of response to their concerns.
Negative Reviews
A few reviewers have had issues with Westlink Auto, citing poor customer service, unexpected problems with their vehicles, and delays in communication. One reviewer experienced damage to their vehicle while another was left with more lights on after a visit.
Conclusion
Overall, Westlink Auto has received overwhelmingly positive reviews for its quality work and customer service. However, it is essential to be aware that some customers have had negative experiences. It is crucial to communicate with the staff and ask questions to ensure that you are satisfied with the services provided.
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