Professional service done right!
At Tom's Brake & Auto Repair, our goal is to provide you with honest, quality brake and auto repair service in a timely manner. Conveniently located in Hicksville, NY, we service all domestic, European and Asian vehicles. From headlight to tail light, we've got you covered. Here at Tom's Brake & Auto Repair, we believe our customer's needs and satisfaction should always come first. Our highly trained mechanics utilize the best in automotive repair technology for a rapid turnaround time, so you spend less time in the shop and more time on the road.
Comprehensive Auto Repair Solutions
Tom's Brake & Auto Repair is your trusted destination for professional auto repair services. We specialize in providing high-quality auto repair services for all makes and models of vehicles. At Tom's Brake & Auto Repair, we offer a wide range of auto repair services to address all your vehicle's needs. Whether your car requires routine maintenance, major repairs, or anything in between, our team of experienced technicians is ready to deliver efficient and reliable solutions.
Our Services
We offer a comprehensive range of auto repair services, including but not limited to:
- A/C Repair
- Air Filter Replacement
- Battery Repair
- Brakes & Brake Repair
- Check Engine Light
- Electronics Repair
- Engine Rebuild
- Fuel Injector Cleaning
- Fuel System Repair
- Oil Change
- Preventative Auto Maintenance
- Tire Rotation
- Tune-up Service
- Transmission Repair
- Transmission Service
Our Commitment to Excellence
At Tom's Brake & Auto Repair, we want to gain customers that will be customers for life, not just a one-time service. We believe in building long-term relationships with our customers, and we strive to provide exceptional service that exceeds your expectations. With our state-of-the-art equipment, timely and efficient service, and personalized care, you can trust us to take care of all your auto repair needs.
Overall Experience and Quality of Service
The majority of reviewers had a positive experience at Tom's Brake and Auto, praising the honesty, reliability, and professionalism of the service. Many reviewers appreciated the owner Tom's transparency and fairness in his dealings.
Honesty and Trustworthiness
Several reviewers highlighted Tom's honesty, stating that he is unlike other mechanics who try to sell unnecessary repairs. Reviewers appreciated his straightforward approach, telling them exactly what was wrong with their vehicles and not trying to upsell them.
Quick and Efficient Service
Many reviewers praised the quick and efficient service provided by Tom's Brake and Auto. They appreciated the promptness and professionalism of the staff, who got the job done quickly and to a high standard.
Friendly and Helpful Staff
Reviewers consistently praised the friendly and helpful demeanor of the staff, particularly Tom. They appreciated the extra efforts made by the team, such as offering rides to work or going the extra mile to ensure customer satisfaction.
Negative Experiences
However, a few reviewers had negative experiences, citing unorganized service, failure to address issues, and a lack of room for appointments. One reviewer reported having to take their vehicle to a dealership for proper repair.
