Your trusted partner in tire and auto repair
At Big Discount Tire Pros, we are dedicated to providing reliable and affordable tire care and automotive repair services to the residents of Alameda, Fremont, and Fairfield, California. We understand the importance of getting quality service without breaking the bank, and that's why we offer competitive prices and transparent billing.
Our Services
We offer a comprehensive range of services to meet all your needs, including:
- Tire Sales & Installation: We stock a vast selection of tires from top brands like Michelin, BFGoodrich, and Uniroyal, ensuring you can find the perfect tire for your vehicle and budget.
- Automotive Repair: Our experienced technicians can handle all your automotive repair needs, from oil changes and brake repairs to more complex issues like engine diagnostics and transmission problems.
- Routine Maintenance: We offer comprehensive vehicle inspections and routine maintenance services to keep your car running smoothly and efficiently.
- Computerized Diagnostics: Our technicians utilize cutting-edge technology to accurately diagnose any problems with your vehicle.
- Friendly Customer Service: Our friendly and knowledgeable staff is dedicated to providing exceptional customer service and ensuring your experience at Big Discount Tire Pros is positive and efficient.
Why Choose Big Discount Tire Pros?
- Experience and Expertise: Our technicians are highly skilled and experienced, with extensive knowledge of all makes and models of vehicles.
- Quality Service: We use only the highest quality parts and equipment to ensure your vehicle is repaired correctly and efficiently.
- Competitive Pricing: We offer competitive prices on all our services and tires, and we provide transparent billing so you always know what you are being charged.
- Customer Satisfaction: We are committed to your satisfaction and will go above and beyond to ensure your needs are met.
Schedule Your Appointment Today!
Don't wait any longer! Schedule your appointment today and experience the Big Discount Tire Pros difference. We look forward to serving you and becoming your trusted partner in vehicle care!
Customer Experience
The majority of customers have had positive experiences with Big Discount Tire Pros. They appreciate the convenience of the location, with some customers mentioning that they have taken advantage of the free Wi-Fi, work stations, and complimentary coffee or tea while waiting for their vehicles to be serviced. Many customers have reported feeling safe and clean while waiting for their vehicles.
Location
One customer mentioned that the location may have previously been a Big O Tires, which raises concerns about the quality of service and potential fraudulent activities. Another customer compared the prices to those of other local shops, stating that they are 10-20% more expensive.
Customer Service
Some customers have reported receiving poor customer service, citing incidents such as being mistreated when attempting to pay over the phone and delayed service times. One customer even mentioned feeling "abused" during the process.
Repair Services
A few customers have reported mixed experiences with the quality of repair services. Some have mentioned that their vehicles were serviced efficiently and effectively, while others have reported issues with transmission problems and unexpected car troubles.
