About Our Dealership
Crain Kia of Fayetteville is your trusted Kia dealership in Fayetteville, Arkansas. We are dedicated to providing our customers with a superior car-buying and service experience. Our knowledgeable and friendly staff is committed to helping you find the perfect Kia vehicle for your needs and budget.
Our Commitment to Customer Service
At Crain Kia of Fayetteville, we prioritize exceptional customer service. We understand that the car-buying and servicing process can be stressful, so we strive to make it as seamless and enjoyable as possible for our valued customers. Our team is committed to providing personalized attention, clear communication, and transparent pricing.
Our Services
We offer a comprehensive range of services to meet all your automotive needs, including:
Sales
- Wide selection of new and used Kia vehicles
- Competitive financing options
- Trade-in program
- Test drives and personalized consultations
Service & Repair
- Factory-trained technicians
- Kia-certified service center
- Routine maintenance and repairs
- Collision repair and parts department
Additional Services
- Kia Certified Pre-Owned program
- Military rebates and incentives
- Online appointment scheduling
- Parts and accessories
Our Values
Our core values guide us in everything we do:
- Integrity: We uphold the highest ethical standards and maintain transparency in all our interactions.
- Customer Focus: Your satisfaction is our top priority.
- Excellence: We strive to deliver exceptional results every time.
- Community Involvement: We actively support and contribute to the Fayetteville community.
Join the Crain Kia Family
Whether you're searching for a new Kia, need reliable repairs, or simply want to browse our impressive inventory, Crain Kia of Fayetteville is your one-stop shop. Contact us today and experience the difference exceptional customer service and a wide range of quality vehicles can make!
Excellent Customer Service
The reviewers praised the exceptional customer service they received from the sales team, including Collin, Roddy, Kenny, Colin, Mike, Skyler, Raylynn, Ivan, and Chris Rogers. They were helpful, friendly, and knowledgeable, making the car buying experience smooth and stress-free.
Positive Feedback on Sales Experience
Many reviewers mentioned that the sales team went above and beyond to ensure they found the perfect car, took the time to explain the options, and were patient and understanding throughout the process. They also appreciated the lack of pressure and the willingness of the sales team to work with their budget.
Praise for Service Department
The service department, including Chris and the team, received high praise for their friendliness, cleanliness, and efficiency. They were quick to respond to concerns and provided excellent maintenance and repair services.
Financing and Financial Options
Some reviewers mentioned that the financing process was smooth, and the financial team was helpful in explaining options and working with their budget. However, a few reviewers experienced some issues with the financing department, citing pressure and limited flexibility.
Overall Satisfaction
The majority of reviewers were extremely satisfied with their overall experience at Crain Kia, praising the dealership's cleanliness, friendly staff, and smooth car buying process.
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