Our Story
For over 36 years, Alternative Auto Care has been proudly serving Columbus and Central Ohio. Established in 1983, our women-owned and operated business has been committed to providing exceptional customer service, top-notch car care, and environmentally responsible practices. We have earned the trust of our loyal customers, who have enabled us to celebrate 40 years of success.
Our Pledge
We believe that our customers are our most valuable asset, and we are dedicated to earning your trust and your business. We work closely with students and their parents to keep their vehicles safe and mobile, including students from Ohio State University. Our commitment to customer service is unwavering, and we strive to provide an outstanding experience in every interaction.
Services
At Alternative Auto Care, we specialize in:
- Autoglass Repair
- Brake Repair
- Cooling System Repair
- Electrical System Repair
- General Auto Repair
- Maintenance Services
- Scheduled Maintenance
- Tire Rotation
We customize our services to meet the unique needs of each vehicle and owner. Our expert mechanics are knowledgeable and friendly, and we take pride in our 3-year, 36,000-mile nationwide warranty.
Financing Options
We now offer financing through Synchrony Car Care and TechNet, with no interest on purchases of $199 or more for 6 months and on purchases of $750 or more for 12 months.
No-Contact Service
During the COVID-19 pandemic, we ensured the safety of our staff and customers by implementing no-contact service options. We will continue to prioritize the health and well-being of our team and customers.
Community Involvement
We have been recognized for our commitment to the community, including being a Columbus GreenSpot certified business. We believe in giving back and have partnered with local organizations that support LGBTQ+ and anti-violence initiatives.
Education and Workshops
At Alternative Auto Care, we believe that knowledge is power. We regularly offer workshops for women, car maintenance tips, and seasonal advice to empower our customers to take care of their vehicles. We also customize workshops for groups and organizations.
Text to Pay
We have introduced Text to Pay, a secure, convenient, and contactless payment option through Facepay. This convenient feature allows customers to pay their bills easily and securely.
Our Team
At Alternative Auto Care, we pride ourselves on our expert team, who are dedicated to providing exceptional service and car care. Our mechanics are continuously trained to ensure we stay up-to-date with the latest technologies and techniques.
Reviews
We pride ourselves on our excellent customer reviews and ratings. Our satisfied customers rave about our friendly and knowledgeable staff, accurate estimates, and outstanding customer service.
History
Alternative Auto Care has been proudly serving the Columbus and Central Ohio community for over 36 years. Our commitment to quality, customer satisfaction, and community involvement has earned us the trust of our loyal customers.
Contact Us
For a hassle-free and stress-free car care experience, visit us at 136 W 5th Ave, Columbus, OH 43201. Call us at (614) 294-0580 or visit our website at alternativeautocare.com.
Positive Expereinces
- The review authors had mostly positive experiences with Alternative Auto Care, praising the shop's excellent communication, quick fixes, and friendly staff.
- The team's professionalism, thoroughness, and courteousness were highlighted by multiple reviewers.
- The shop's timeliness, thoughtful estimates, and competitive pricing were also praised.
Negative Experiences
- One reviewer, Austin Yoakem, had a disappointing experience due to misunderstandings and a lack of respect for their preferred name and time.
- The reviewer felt frustrated with the management's response to their concerns and ultimately decided to take their business elsewhere.
