About Our Company
For over 50 years, ATC Auto Center has been a trusted name in automotive care for residents of Augusta and Grovetown, Georgia. Founded on a foundation of integrity and unparalleled customer service, we've built a reputation for honest repairs, comprehensive maintenance, and exceptional value.
What Sets Us Apart
At ATC Auto Center, we go beyond simply fixing cars. We prioritize your peace of mind by offering:
- Personalized attention: Our experienced technicians take the time to understand your unique needs and concerns.
- Comprehensive services: From routine oil changes to complex engine repairs, we offer a full range of services to keep your vehicle running smoothly and efficiently.
- Transparent communication: We'll provide clear and concise updates throughout the repair process, ensuring you're always informed.
- Quality craftsmanship: Our certified technicians use only the highest quality parts and fluids to ensure long-lasting, reliable repairs.
Our Team and Values
Our team of skilled technicians and dedicated staff are committed to providing exceptional customer service and carrying out our core values:
- Tenacious Growth: We continuously strive to improve our skills and processes to deliver the best possible service.
- People-Driven: We value our team and believe in empowering and recognizing their contributions.
- Straight Up: We communicate honestly and transparently, always taking responsibility for our actions.
- Deliver Excellence: We are committed to exceeding your expectations and delivering exceptional results.
- Center Spirit: We foster a positive and supportive work environment based on respect, empathy, and work-life balance.
Why Choose ATC Auto Center?
When you choose ATC Auto Center, you're choosing:
- A trusted partner with a proven track record.
- Skilled technicians and dedicated customer service representatives.
- Comprehensive services and repairs tailored to your needs.
- Unwavering commitment to your peace of mind.
We invite you to experience the ATC Auto Center difference today!
Service Excellence
The reviews highlight the exceptional service provided by Autotek Collision (ATC) technicians and staff. Reviewers rave about the pleasant and friendly interactions with the team, from the initial call to the final inspection. The staff's expertise and willingness to explain everything in detail are consistently praised.
Personalized Attention
Several reviewers specifically mention the personalized attention they received from the service advisors and technicians. Terry, in particular, is singled out for his patience and willingness to answer questions. The team's flexibility and willingness to accommodate special circumstances, such as a reviewer's infant child, are also highlighted.
Transparency and Honesty
Reviewers appreciate the transparency and honesty displayed by the ATC team. The inclusion of photos in inspection reports and the details provided about repairs give customers a sense of security and trust. The team's honesty about what work is necessary and providing quotes upfront are also praised.
Warranty and Maintenance
Several reviewers mention the importance of regular maintenance and the benefits of using ATC for routine services. They highlight the confidence they have in the team's ability to diagnose and repair issues quickly and efficiently.
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