Your Vehicle in Excellent Hands
Durrell Tire & Auto is a trusted local shop offering comprehensive automotive repairs and maintenance services in Birmingham, AL and surrounding areas. Family-owned and operated, we're committed to providing exceptional workmanship and customer experience, ensuring your peace of mind on the road.
Our Expertise and Services
We proudly boast a team of ASE-certified technicians who undergo continuous training to stay abreast of the latest repair practices and technologies. Our services cover a wide range of automotive issues, including:
- Routine Maintenance: Oil changes, lube and oil services, air filter changes, battery checks, and belt and hose replacements.
- Repair Services: A/C repair, battery replacement, brake repairs, cooling system repairs, engine diagnostics and repairs, steering and suspension work, and wheel alignments.
- Additional Services: Nitrogen fill-up, tire rotations, and shuttle service.
Quality and Peace of Mind
At Durrell Tire & Auto, we prioritize quality and transparency. We use only high-quality parts that meet all manufacturers' specifications, and we adhere to all industry standards to ensure reliable repairs. Our NAPA AutoCare Center status means that qualifying repairs are covered by a nationwide warranty, giving you peace of mind.
Customer Focused Approach
We believe in building lasting relationships with our clients. Our friendly and helpful staff is dedicated to providing personalized attention and answering any questions you might have. We understand the importance of getting back on the road quickly and efficiently, and offer a comfortable waiting area with amenities to make your experience comfortable.
Choose Durrell Tire & Auto for
- Experienced and certified technicians
- Comprehensive and dependable services
- Quality parts and workmanship
- Competitive prices and transparent billing
- Customer-centric approach and personalized attention
We are confident that Durrell Tire & Auto is your trusted partner in automotive care. Contact us today to schedule an appointment and experience the difference quality service and genuine care make.
Overall Experience
The reviews of Durrell Tire and Auto highlight a mix of positive and negative experiences. While some customers have had exceptional service, receiving great customer care, fair prices, and quick and efficient repairs, others have had disappointing experiences with poor communication and incomplete work.
Strengths
Durrell Tire and Auto has been praised for its customer service, with many customers appreciating the friendly and welcoming atmosphere, as well as the knowledgeable and professional mechanics. Customers have also commended the shop for its fair pricing, reasonable costs, and flexible financing options.
Weaknesses
However, some customers have reported issues with the quality of work, with one customer experiencing a half-done job and being told to take their vehicle to another shop. Another customer felt that the shop was slow to notify them of availability and had to wait in an overcrowded waiting area.
Conclusion
Durrell Tire and Auto has a mixed record, with both positive and negative reviews. While some customers have had outstanding experiences, others have had disappointing encounters. It is essential for potential customers to weigh the pros and cons to make an informed decision.
