Your trusted partner in auto repair and service
Northeast Auto Service has been a trusted name in Indianapolis for over 25 years. Owned and operated by a passionate team of experienced mechanics, we're dedicated to providing honest, reliable, and affordable automotive care to the Hoosier community.
Our Mission
Our mission is to provide our customers with exceptional service, utilizing our expertise and state-of-the-art equipment to diagnose and repair all makes and models of vehicles efficiently and effectively. We believe in building lasting relationships with our clients through clear communication, transparency, and personalized attention.
Comprehensive Expertise
Our team of ASE-certified mechanics boasts over two decades of combined experience, covering all aspects of auto repair and maintenance. From routine oil changes and inspections to complex engine overhauls, no job is too big or small for us. We specialize in major engine repairs and replacements, ensuring you get the most out of your vehicle.
Client-Focused Approach
We prioritize transparency and open communication throughout the repair process. We'll keep you updated on the progress, provide accurate estimates, and explain the work in clear, concise terms. We also offer convenient services like free written estimates, online scheduling, and weekend drop-offs to make the process stress-free for you.
Our Values
- Integrity: We uphold the highest ethical standards and honesty in all our interactions.
- Quality: We perform all repairs to the manufacturer's specifications and use high-quality parts.
- Customer Service: We are committed to providing exceptional customer service and building lasting relationships with our clients.
What Sets Us Apart
- Specialized expertise in engine repairs and replacements
- Convenient location in Indianapolis, just off Binford Boulevard and 65th Street
- Affordable prices and transparent billing
- Friendly and knowledgeable staff ready to assist you
Schedule Your Service Today
Don't hesitate to contact us for all your automotive needs. Call us at (317) 475-1846 or request service online to schedule your appointment today. We look forward to exceeding your expectations and keeping you on the road with peace of mind!
Overall Experience
The majority of customers have reported a positive experience with Northeast Auto, praising their excellent customer service, honesty, and reliability.
Customer Service
Customers have praised the staff, particularly Julie, for their exceptional customer service, knowledge, and personability. They have been described as polite, helpful, and trustworthy.
Quality of Work
The quality of work has been praised by customers, with many reporting that their vehicles were repaired efficiently and effectively. Some customers have even reported being pleased with the fairness of the pricing.
Communication
Customers have praised the communication style of the staff, reporting that they were kept informed throughout the repair process and that any issues were addressed promptly.
Negative Experience
One customer reported a negative experience, citing unprofessional and rude behavior from the staff, which was disputed by the business in their response.
