Your Satisfaction is our Top Priority
At Brown's Quality Automotive Services, we're committed to providing top-notch auto repair services to the residents of Vancouver, WA, and surrounding areas. With over two decades of experience, our team of skilled technicians is dedicated to delivering exceptional service, quality work, and unparalleled customer satisfaction.
Our Story
Established in 1999, Brown's Quality Automotive Services has been serving the community with domestic and foreign car repair services. Our commitment to honesty, trust, and customer satisfaction has earned us a reputation as one of the most trusted auto repair shops in the area.
Our Services
At Brown's Quality Automotive Services, we offer a comprehensive range of auto repair services, including:
- A-C 44 Lift Kit Installation: Whether you need a lift kit installation for your truck or SUV, our expert technicians are equipped to get the job done.
- Alignment: Our state-of-the-art equipment and trained technicians ensure precise alignment for optimal vehicle performance.
- Alternator Repair: Whether your alternator needs a repair or replacement, our team is qualified to get you back on the road quickly.
- Auto a/C Repair: Stay cool in the summer and warm in the winter with our expert A/C repair services.
- Auto Battery Replacement: Keep your vehicle running smoothly with our reliable auto battery replacement services.
- Brake Services: From brake pad replacements to brake fluid checks, our technicians are trained to diagnose and repair brake issues.
- Car Tune Up: Regular tune-ups can extend the life of your vehicle and ensure optimal performance.
- Clutch Repair: Our experienced technicians are skilled in clutch replacements, from routine maintenance to complex repairs.
- CV Joints & CV Boot Repair: Protect your vehicle's drivetrain with our expert CV joint and boot repair services.
- Domestic Repair: We cater to all domestic makes, including Buick, Cadillac, Chevrolet, Chrysler, Dodge, Ford, and more.
- Emissions Repair: Our certified technicians are authorized to repair emissions issues, ensuring compliance with WA State regulations.
- Foreign Auto Repair: Our shop is equipped to repair all major foreign makes, including Acura, Audi, BMW, Honda, Hyundai, Infiniti, and more.
- Pre-Purchase Inspections: Get peace of mind with our comprehensive pre-purchase inspections, ensuring you make an informed purchase.
- Scheduled Maintenance: Stay on track with regular scheduled maintenance, including 30K, 60K, and 90K services.
- Shocks and Struts Replacement: Dampen the road with our expertise in shock and strut replacements.
- Starter Replacement: Our experienced technicians ensure seamless starter replacement services.
- Suspension Repair: Trust our experts to diagnose and repair suspension issues, from minor adjustments to comprehensive overhauls.
- Timing Belt Replacement: Extend the life of your engine with our timing belt replacement services.
- Transmission Repair: Our team is qualified to diagnose and repair transmission issues, from routine maintenance to complex repairs.
- Wheel Bearing Replacement: Our technicians ensure smooth wheel bearing replacement services for optimal vehicle performance.
Our Guarantee
At Brown's Quality Automotive Services, we stand by our work, delivering quality work and services backed by a rock-solid service guarantee, as promised in writing. Our commitment to customer satisfaction is unmatched in the industry.
Why Choose Us?
At Brown's Quality Automotive Services, we're dedicated to:
- Honesty: Transparency in all our dealings, ensuring you know exactly what work is needed and why.
- Trust: We've built trust with our customers through our years of experience, quality work, and personalized service.
- Customer Satisfaction: Your satisfaction is our top priority, ensuring your vehicle runs smoothly and efficiently.
Get in Touch
Ready to schedule an appointment or learn more about our services? Contact us at (360) 993-5567 or info@brownqualityauto.com. Follow us on social media to stay updated on our latest promotions, news, and tips.
General Impressions
The reviews of Brown's auto repair shop are mixed, with some customers expressing satisfaction with the service and others complaining about poor workmanship, high prices, and poor customer service.
Positive Experiences
- Some customers praised the shop for being honest, fair, and providing good service, with one customer stating that they have been going to the shop exclusively for years.
- Others appreciated the shop's ability to get them back on the road quickly, with one customer stating that they saved her from a stressful situation.
- A few customers were happy with the shop's work on specific repairs, such as a new rack and pinion with tie rods, and a radiator replacement.
Negative Experiences
- Some customers complained about poor workmanship, with one customer stating that the shop charged them almost $1,000 for minor work and used cheap parts.
- Others were unhappy with the shop's diagnosis and repair of their vehicles, with one customer stating that the shop replaced parts unnecessarily and failed to fix the problem.
- A few customers complained about poor customer service, with one customer stating that the shop was rude and accusatory when they requested follow-up work.
