Trustworthy Repair Services You Can Count On
At KW Auto Repair & Performance, we are a family-owned and operated business that has been proudly serving the Kannapolis area since 2019. Our team is led by Kevin, Kassandra, Kenneth (Will) Washausen, and Kathryn, who have a deep passion for automobiles. With 30 years of combined experience, we have the expertise to handle any car repair or maintenance service.
Our Philosophy
Our approach is simple: we believe in treating each vehicle as if it were our own. We understand that our customers trust us with their most valuable possessions, and we take that trust seriously. That's why we provide a 2-year/24,000-mile warranty on all our services. We also offer free roadside assistance, available to every customer who purchases $25 or more in parts and/or services from us.
Our Services
We offer a wide range of services, from routine maintenance to complex repairs. Whether you drive a classic car, a gas-powered vehicle, a diesel, or a hybrid, we have the expertise and equipment to get the job done. Our services include:
- Oil changes and brake services
- Tire rotations and wheel alignments
- Transmission flushes and rebuilds
- Engine repairs and upgrades
- Air conditioning services and customizations
- Vehicle inspections and state inspections
- Customizations and upgrades for classic cars
Our Technet Program
As a TECHNET Professional Automotive Service center, we are committed to providing superior service to our customers and their vehicles. We stand behind everything we do with a Nationwide Warranty, supported by a network of independent repair shops across North America. Our Technet program is designed to ensure that our customers receive the highest level of service and support.
Our Team
Our team is dedicated to providing exceptional service to our customers. With Kevin, Kassandra, Kenneth (Will) Washausen, and Kathryn at the helm, we have a combined 30 years of experience in the automotive industry. We are passionate about cars and are committed to providing a level of service that exceeds our customers' expectations.
Rating Distribution
The ratings for this business range from 1 star to 5 stars, with the majority of reviews being 5-star ratings (14 out of 17).
Positive Comments
The positive comments from the reviews highlight the good work, honesty, and transparency of the mechanic, Kevin. The customers appreciate his ability to diagnose problems, provide reasonable pricing, and complete work efficiently. They also appreciate the friendly staff and good customer service.
Negative Comments
The only negative comment comes from a customer who felt that the prices were astronomical and the labor rates were high. The reviewer also felt treated rudely when they questioned the pricing.
