Hassle-Free Service: Because Your Time Matters
Welcome to Fletcher Jones Audi, your trusted Audi dealership in Chicago, Illinois! We are passionate about providing our customers with exceptional experiences, whether you're searching for your dream car, seeking professional automotive care, or simply browsing the latest Audi innovations.
Our Commitment
At Fletcher Jones Audi, we prioritize customer satisfaction above all else. We are dedicated to:
- Providing unparalleled customer service: Our friendly and knowledgeable staff is committed to understanding your needs and delivering personalized solutions with a smile.
- Offering a diverse selection of vehicles: Choose from our vast array of new and pre-owned Audis, ensuring you find the perfect vehicle to match your individual lifestyle and budget.
- Delivering world-class repair and service: Our team of certified technicians provides exceptional care for your Audi, from routine maintenance to complex repairs.
Our Services
We offer a comprehensive selection of services to cater to all your automotive needs:
- Sales: Explore our new and pre-owned Audi inventory, take test drives, and find the perfect vehicle for you.
- Service & Repair: Ensure your Audi is in top condition with our expert repairs, maintenance services, and genuine Audi parts.
- Finance & Leasing: Our experienced finance team will guide you through the process of financing or leasing your new or pre-owned Audi.
- Parts & Accessories: Find the genuine Audi parts and accessories you need to personalize your vehicle and maintain its performance.
More Than Just a Dealership
At Fletcher Jones Audi, we believe in fostering lasting relationships with our customers. We go beyond just selling and servicing cars. We offer:
- A personalized online shopping experience: Browse our extensive inventory and find the perfect car online.
- Convenient service scheduling: Schedule your service appointment in just a few clicks.
- Competitive financing options: Get tailored financial plans to fit your needs and budget.
- An exceptional customer experience: Enjoy a seamless and enjoyable experience at every interaction.
Join the Fletcher Jones Family
Contact us today to discover the exceptional products and services that await you at Fletcher Jones Audi!
Overall Experience
The reviews highlight the exceptional customer service and professionalism of the staff at FJ Audi. Many reviewers praised their sales and service experiences, citing the staff's knowledge, responsiveness, and attention to detail.
Staff Performance
Individual staff members, such as Linden Mathurin, Jonathan Ayala, Melinda, Tito, and Daniel Chernyakhovskiy, were commended for their exceptional performance, including their professionalism, knowledge, and willingness to go the extra mile to ensure customer satisfaction.
Positive Aspects
The reviewers praised the dealership's beautiful facilities, streamlined processes, and convenient appointment scheduling. The staff's honesty, integrity, and commitment to customer satisfaction were also highlighted.
Negative Experience
One reviewer, Oh Adams, had a negative experience with the dealership, citing that they were not disclosed about the car's accident history and were sold a certified pre-owned car with aftermarket parts. The reviewer felt misled and dissatisfied with the dealership's handling of the situation.
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