Your Trustworthy Partner in Automotive Solutions
Our Story
At Joyce Koons Buick GMC, we take pride in being the automotive home of drivers in the Manassas, VA area. For over 60 years, our team has served residents of Manassas and Alexandria with a strong commitment to customer satisfaction. Our mission is to make your car buying experience simple, enjoyable, and satisfying.
Our Services
We offer a wide range of services, including:
New Vehicles: Browse our extensive selection of new Buick and GMC vehicles, including sedans, trucks, and SUVs. Our knowledgeable sales team is here to help you find the perfect vehicle for your needs.
Certified Pre-Owned Vehicles: Explore our certified pre-owned inventory, which has undergone a rigorous 172-point inspection and a thorough reconditioning process. Each vehicle comes with a General Motors-backed factory limited warranty, giving you peace of mind.
Used Vehicles: Our used vehicle inventory includes a wide range of makes and models from various manufacturers. Whether you're looking for a reliable sedan or a powerful truck, we have something for everyone.
Service and Repair: Our expertly trained service technicians are dedicated to keeping your vehicle running smoothly and efficiently. From routine maintenance to complex repairs, we have the equipment and expertise to get the job done.
Auto Finance: Our finance team is here to help you find the best financing options for your new or used vehicle. We work with a variety of lenders to ensure you get the best deal possible.
Parts and Accessories: Whether you're looking for replacement parts or accessories for your vehicle, our parts team is here to help. We offer a wide range of parts and accessories online or in-store.
Why Choose Us
At Joyce Koons Buick GMC, we strive to provide exceptional customer service, competitive pricing, and a wide range of services to meet your automotive needs. We pride ourselves on our commitment to customer satisfaction and our reputation for being a trusted and reliable dealership in the Manassas, VA area.
Exceptional Customer Service
Joyce Koons dealership stands out for its exceptional customer service, with numerous reviewers praising the staff's professionalism, attentiveness, and commitment to ensuring a smooth and hassle-free experience. From coordinating with warranty companies to negotiating prices without hassle, the team goes above and beyond to meet customer needs.
Attention to Detail
Service advisors like Delante, John, Steve, and Brandon demonstrate exceptional attention to detail, taking the time to understand specific concerns and ensuring that customers feel informed and updated throughout the service process. Joyce Koons' concierge service and flexible pick-up and drop-off options make life easier for busy customers.
Personalized Experience
Reviews highlight the importance of personalized service, with customers appreciating the effort made to build relationships and provide personalized service. Sales representatives like Joyce Koons and Brandon take the time to understand customer needs, making sure they drive away in their new vehicle with a sense of satisfaction.
