Earning Your Trust, One Repair at a Time
Our Company History and Mission
At Tidwell Auto Service, we pride ourselves on being a family-owned and operated business with a rich history dating back to 1977. Our mission is to provide exemplary automotive service to the community of Plano, Texas, and to establish a reputation for integrity, honesty, and exceptional workmanship. Since our inception, we have been committed to building strong relationships with our customers, and we strive to earn their trust and loyalty every day.
Our Services
We offer a wide range of automotive services to cater to the diverse needs of our customers. Some of our most popular services include:
- Brakes & Brake Repair: Our expert technicians will diagnose and repair any brake-related issues, ensuring your safety on the road.
- Oil Changes: Regular oil changes are essential for maintaining your vehicle's health. We use high-quality oil and filters to keep your engine running smoothly.
- Tire & Tire Repair: From tire rotations to puncture repairs, we've got you covered.
- Mufflers & Exhaust: Our expert technicians will inspect and repair any issues with your exhaust system.
- Check Engine Light: If your check engine light is on, we'll diagnose the issue and provide a solution.
- Belts & Hoses: Regular inspections and replacements of belts and hoses are crucial for extending the life of your vehicle.
Testimonials
Our customers are our greatest asset, and we're proud to share their testimonials with you:
- "Tidwell Auto Service has been taking care of my vehicles for years. Their honesty and expertise are unmatched." - Mark W.
- "I was blown away by the professionalism and courtesy of the staff at Tidwell Auto Service. They went above and beyond to diagnose and repair my vehicle." - Charles G.
Why Choose Tidwell Auto Service
At Tidwell Auto Service, we're dedicated to providing top-notch service, unbeatable prices, and exceptional customer care. Our team of ASE-trained technicians has years of combined experience, ensuring your vehicle is in good hands. We're proud to be the best car service in Plano, Texas, and we look forward to serving you.
Overall Experience
The reviews are generally positive, with most customers praising Tidwell Auto Service for their honesty, efficiency, and fairness. Many reviewers appreciated the professional service, reasonable prices, and timely completion of repairs. Some customers even mentioned that they would recommend the shop to their friends and family.
Communication and Pricing
Some customers were satisfied with the communication and pricing at Tidwell Auto Service. They mentioned that the staff was friendly, responsive, and kept them informed about the repairs. The prices were considered fair, and some customers appreciated the options provided for the repairs.
Repair Quality and Warranty
Several reviewers praised the quality of the repairs and the warranty provided by Tidwell Auto Service. One customer mentioned that the shop replaced a faulty part without charge, and another customer was grateful for the warranty on a replacement part.
Negative Experience
However, not all experiences were positive. One customer was disappointed with the lack of communication and the high cost of repairs. Another customer experienced issues with their vehicle after a fuel pump replacement, including a strong gas smell and difficulty starting the engine.
