Coming soon: Our unique business motto.
At Bucaro Brothers Auto Care, we've been dedicated to providing top-quality auto repair and maintenance services to the Lincoln Park and Lakeview neighborhoods of Chicago for over 35 years. With three decades of experience in the automotive repair industry, our owner, Okan, and his team of ASE-certified technicians are committed to delivering exceptional customer service and unparalleled expertise.
Services
Our full-service auto repair shop offers a wide range of services to cater to your vehicle's specific needs. From routine maintenance to complex repairs, we're equipped to handle it all. Our services include:
- Brake Service and Repairs
- Transmission Service and Repairs
- Engine Service and Repairs
- Cooling System (Radiator) Service
- Exhaust / Muffler Repair or Replacement
- Oil Change
- Air Conditioning / Heat Service and Repairs
- Power Window and Door Lock Repair
- Drivability Diagnostics
- Clutch Service
- Timing / Chain Replacement
- Wheel Alignments
- Tire Sales, Mounting and Balancing
- Steering and Suspension (Shocks/Struts/Springs) Service
- Electrical Diagnosis and Repair
- EFI (Electronic Fuel Injection) Service and Repairs
- ABS (Anti-Lock Brake System) Service and Repairs
- Registered State Emission Repair Facility
- Pre-Purchase Vehicle Evaluations
- Windshield Service
- Battery Service / Replacement
- Accessories
Why Choose Us
At Bucaro Brothers Auto Care, we take pride in our commitment to customer service, expert technicians, and state-of-the-art diagnostic equipment. We understand the importance of getting your vehicle back on the road quickly and efficiently, which is why we offer:
- Courtesy transportation for your convenience
- A clean and comfortable waiting area
- A 100% satisfaction guarantee for all our services
- A team of experienced and knowledgeable technicians
- The latest diagnostic equipment and tools
- Competitive pricing without sacrificing quality
Our Guarantee
We believe in delivering exceptional service and exceeding your expectations. That's why we stand behind every repair and maintenance service with a 100% satisfaction guarantee. If you're not completely satisfied, we'll work with you to make it right.
Overall Experience
The majority of the reviewers have had a positive experience with Bucaro Brothers Auto Care, with many praising the shop's honesty, reliability, and excellent customer service. Several reviewers mentioned the shop's ability to provide detailed explanations of the repairs needed and only performing necessary work.
Positive Aspects
The reviewers praised the shop's honesty, reasonable prices, and fast service. Many appreciated the shop's willingness to listen to their concerns and provide explanations of the repairs needed. The shop's ability to provide detailed photos of the repairs needed and getting approval from the customers before proceeding with the work was also mentioned as a positive aspect.
Negative Aspects
A few reviewers had a negative experience with the shop, citing poor customer service, overpricing, and a "know-it-all" attitude from the staff. One reviewer mentioned that the shop did not fix the problem and instead told them to take the car to the dealer. Another reviewer had a dispute with the owner, who hung up on them and accused them of lying.
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