Your Transmission Repair Specialist
Passionate about Precision and Care in Transmission Repair
Alpha Transmission stands proudly as a trusted name in transmission repair, servicing the Charleston, SC area. Family-owned and operated by Sean Moody, our expert team specializes in the comprehensive care and repair of all types of transmissions.
Our Expertise
With years of experience and unwavering attention to detail, our technicians can tackle any transmission issue, including:
- Transmission Maintenance: Routine inspections and servicing to prevent potential problems and ensure optimal performance.
- Transmission Repair: Addressing a wide range of issues such as leaking seals, slipping gears, and electrical problems.
- Transmission Rebuild: In-depth overhaul of the transmission, including clutch replacement, bearing repair, and meticulous reassembly.
Quality & Transparency
At Alpha Transmission, we believe in honest and upfront communication with our valued customers. We:
- Provide clear explanations of the problem and repair options.
- Offer competitive estimates and transparent billing.
- Use only high-quality parts and materials, ensuring lasting repairs.
Customer Focused Care
Customer satisfaction is our top priority. We strive to:
- Achieve timely repairs and efficient service.
- Offer convenient scheduling and appointment flexibility.
- Provide a comfortable and welcoming waiting area for our valued customers.
Experience the Alpha Difference
When you choose Alpha Transmission, you're choosing:
- Experience and Expertise: Decades of collective experience and ongoing training ensure your vehicle is in the right hands.
- Passion and Commitment: We are driven by a genuine desire to provide exceptional customer care and deliver lasting results.
- Integrity and Transparency: We stand by our work and uphold the highest ethical standards.
The following reviews provide a mixed bag of experiences for Alpha Transmission. Customers praise the shop for its excellent service, honesty, and fair prices. However, there are also negative reviews highlighting issues with miscommunication, poor repairs, and unsatisfactory customer service.
Quality of Service
Alpha Transmission's technicians are praised for their professionalism, kindness, and promptness. They are also commended for being honest and transparent about the repairs needed and the prices. Customers appreciate the shop's ability to fix problems that other shops had missed or mishandled.
Communication
Positive reviews highlight the shop's good communication, with customers receiving regular updates on the status of their repairs. However, one negative review highlights poor communication, with the shop failing to inform the customer about the readiness of the repaired vehicle.
Repairs
The reviews highlight the shop's expertise in transmission repairs. Customers appreciate the shop's ability to diagnose and fix problems correctly, often with a faster turnaround time than expected.
Additional Issues
One negative review mentions the shop's failure to refill the transmission fluid, which had been leaking out, potentially causing further damage to the vehicle.
Overall Experience
Positive reviews praise the shop's excellent service, honesty, and fair prices. Negative reviews criticize the shop's poor communication, unsatisfactory repairs, and lack of transparency.
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