Expert Mechanics, Honesty, and Transparency
At Ken's Muffler & Automotive, we take pride in our commitment to providing top-notch auto repair services to the Fort Collins community. With over 45 years of experience, our team of ASE-certified technicians has earned a reputation for delivering exceptional results and unparalleled customer service.
Our Story
Since 1973, we've been dedicated to providing comprehensive auto repair services that cater to the diverse needs of our clients. From routine maintenance to complex repairs, our team is equipped to handle it all. Our goal is to provide the best services available at affordable prices, ensuring that our customers get back on the road quickly and safely.
Our Mission
Our mission is to provide the highest level of expertise, integrity, and customer satisfaction in the auto repair industry. We strive to build long-term relationships with our customers, founded on trust, respect, and a deep understanding of their needs. We're committed to staying at the forefront of the latest technologies and techniques, ensuring that our customers receive the best possible service.
Our Services
We offer a wide range of auto repair services, including Car Care Services, Brakes, General Services, Undercar Services, Heating and Cooling Services, Electrical Services, Transmission Services, Electronic Services, Towing, and Miscellaneous Services. Our team is trained to work on both domestic and import vehicles of all makes and models, and we're dedicated to finding cost-effective repair and maintenance alternatives.
What Sets Us Apart
At Ken's Muffler & Automotive, we're passionate about providing exceptional service that sets us apart from the rest. Our experienced technicians are ASE-certified, and our work is guaranteed. We believe in transparency, so we encourage our customers to ask questions and take an active role in the repair process. We're dedicated to building trust and providing personalized service that meets the unique needs of each customer.
Hybrid Vehicles
We're proud to offer specialized services for hybrid vehicles, including repair and maintenance. Our team has undergone extensive training to ensure that we're equipped to handle the unique needs of hybrid vehicles. We're committed to keeping these eco-friendly vehicles on the road, reducing their environmental impact, and promoting sustainability.
Schedule an Appointment
Ready to experience the Ken's Muffler & Automotive difference? Schedule an appointment with us today and discover why we're the go-to auto repair shop in Fort Collins.
General Impressions and Experiences
Many customers have reported positive experiences at Ken's Automotive Repair, citing friendly and respectful staff, timely work, and good communication. Some have praised the shop for being honest and trustworthy, with one customer stating that they never try to sell unnecessary services.
Pricing and Value
Some customers have expressed concern about the pricing at Ken's Automotive Repair, with a few feeling that the prices are too high. One customer compared prices with a dealership and found Ken's to be more expensive. Another customer felt that the estimate labor prices were random and not based on a defined hourly charge.
Quality of Work
Most customers have reported being satisfied with the quality of work at Ken's Automotive Repair. Several customers have mentioned that the technicians are knowledgeable and do good work. However, one customer had a negative experience, citing that the shop did not fix the problem with their car and charged them for unnecessary repairs.
Communication and Customer Service
Some customers have praised the communication and customer service at Ken's Automotive Repair, citing friendly and respectful staff. However, a few customers have reported negative experiences, including one who felt that the staff was rude and unapologetic.
Miscellaneous
One customer reported a negative experience due to a language barrier, stating that they received "death stares" when speaking Spanish.
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