Get your car back up and running in NO TIME!
Welcome to SpringMasters Auto Repair, your premier full-service auto repair shop in Stickney, Lyons, Berwyn, Cicero, and Chicago, IL. We're proud to offer top-quality, guaranteed service at a price you know is fair. Our family-owned and operated business has been serving the Chicago area for over 15 years, with our Stickney location proudly serving you for 5+ fantastic years.
Our Services
At SpringMasters Auto Repair, we understand the importance of maintaining your vehicle's performance and longevity. That's why we offer a wide range of services designed to keep your car, SUV, truck, or fleet vehicle running smoothly. From brake repair and service to engine and drivetrain repair, electrical repair, emissions testing, oil changes, steering and suspension repair, and wheel alignment and tire rotation, we've got you covered. Our ASE-certified technicians use the latest diagnostic equipment to ensure your vehicle is serviced correctly, while also maintaining your manufacturer's warranty.
Our Mission
At SpringMasters Auto Repair, our mission is simple: to provide top-quality, guaranteed service at a price you know is fair. We strive to build long-term relationships with our customers, and we're committed to earning your trust through our expertise, integrity, and dedication to excellence. Whether you're in need of routine maintenance or complex repairs, we're here to help.
General Impression
The reviews of SpringMasters are generally positive, with many customers expressing satisfaction with the service they received. However, there are some negative reviews that highlight issues with pricing, transparency, and work quality.
Positive Experiences
Many customers praised the friendly and informative staff, with some reviewers mentioning specific employees who went above and beyond to ensure their satisfaction. The shop's expertise and professionalism were also frequently mentioned. Some reviewers appreciated the shop's honesty and transparency, saying that they felt valued as customers.
Negative Experiences
On the other hand, some customers had negative experiences with the shop. Some reviewers felt that they were overcharged or misled about the cost of repairs. A few reviewers reported being charged for unnecessary work or being pressured into buying additional services. One reviewer was unhappy with the shop's warranty process and felt that they were ripped off.
Common Issues
A common issue mentioned in the negative reviews was the shop's pricing and billing practices. Some reviewers felt that the shop was too expensive or charged for unnecessary work. Another issue was the shop's communication, with some reviewers feeling that they were not kept informed about the status of their repairs.
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