Changing the way you view auto repair, one vehicle at a time.
A Family-Owned Business with 25 Years of Experience
The Auto Hospital has been proudly serving the Reno, Nevada community for over two decades, offering exceptional auto repair and maintenance services for all types of vehicles. Founded by a passionate family, we've built our reputation on delivering first-class service, transparency, and affordability.
Expert Repairs for All Your Needs
Our team of experienced technicians is equipped to handle all your automotive needs, from routine maintenance and oil changes to complex engine repairs and complete vehicle restorations. We use only the highest quality parts and perform thorough inspections to ensure your vehicle is repaired right the first time.
A Commitment to Customer Care
At The Auto Hospital, we understand the importance of personalized attention and clear communication. We take the time to listen to your concerns, explain the repair process in detail, and provide you with updates throughout the process. Our goal is to restore your confidence in auto repairs and provide an exceptional customer experience.
What Sets Us Apart
- Family-owned and operated: We take pride in being a local business that prioritizes customer satisfaction and building long-lasting relationships.
- Transparency: We provide upfront pricing and detailed explanations of all repairs before we begin any work.
- Quality: We use only high-quality parts and materials to ensure longevity and performance.
- Customer-focused: We strive to create a welcoming and comfortable environment for our customers.
- Competitive pricing: We offer fair and affordable rates for all our services.
More Than Just Repairs
Our mission extends beyond just fixing vehicles. We aim to change the perception of auto repair by offering a personalized and stress-free experience. We stand by our work with a comprehensive warranty and offer transparent billing to give you peace of mind.
Quality of Work
The top-rated reviews highlight the excellent work done by the Auto Hospital. Meredith Weston, Russell Family, Sheehan Niethold, Brendan Kiely, Brett Gardner, and Desi Garcia all praise the hospital's high-quality services, honesty, and attention to detail.
Communication
While some reviewers mention good communication with the staff, Emma Lopez notes that the front desk person was a bit snippy and unprofessional. Natalie Jaymes, Ricky Flores, and Micah Whitaker also had negative experiences with customer service.
Pricing
Authors such as Natalie Jaymes and Micah Whitaker express frustration over high prices for services not performed. In contrast, Russell Family and Brett Gardner mention competitive pricing.
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