At Custom Complete Automotive, we've been serving the Columbia, Jefferson City, and St. Louis, MO communities since 1976. As a locally and family-owned business, we take pride in our commitment to providing top-notch auto repair services, unmatched prices, and unparalleled customer service. Our team of highly qualified ASE and CCA certified technicians strive for 100% guaranteed satisfaction, ensuring that our customers' auto repair and mechanical needs are always met.
Our Mission
At Custom Complete Automotive, our mission is to provide a hassle-free, dealer-quality experience for our customers. We aim to build long-lasting relationships with our clients, providing personalized service, expert advice, and fair pricing. Our state-of-the-art facilities, convenient locations, and flexible scheduling options make it easy for you to get back on the road quickly and safely.
Our Services
We offer a wide range of auto repair services, including air conditioning service and repair, brake repair and replacement, check engine light and diagnostics, electrical repair, engine service, repair, and replacement, exhaust installation and repair, fuel injection and system service, heating service and repair, hybrid car repair, oil, lube, and filter service, shock and strut replacement, steering and suspension service, tire services, towing service, transmission service and repair, and tune-ups. Whether you need routine maintenance, repairs, or replacement parts, our technicians are equipped to handle any make or model of vehicle.
Our Commitment to Quality
At Custom Complete Automotive, we're dedicated to providing the highest level of quality and customer satisfaction. Our team stays up-to-date with the latest industry advancements, using state-of-the-art equipment and technology to diagnose and repair your vehicle. We're committed to honesty, integrity, and transparency in all our dealings, ensuring that you receive the best possible service at a fair price.
Reviews of Custom Complete Automotive
Positive Experiences
- Many reviewers praised the shop's excellent customer service, citing friendly and knowledgeable staff, quick turnaround times, and efficient communication.
- Some reviewers mentioned specific employees, such as Kyle, Eric, and Brett, who provided exceptional service.
- A few reviewers appreciated the shop's willingness to accommodate them on short notice, including one reviewer who needed an oil change on a busy day.
Negative Experiences
- Several reviewers had negative experiences, including overcharging, poor workmanship, and dishonest practices.
- Some reviewers felt that the shop took advantage of them, charging excessive prices for parts and labor.
- A few reviewers reported issues with the shop's diagnostic process, including one reviewer who claimed that the shop told them they needed unnecessary repairs.
Mixed Reviews
- A few reviewers had mixed experiences, citing both positive and negative aspects of their interactions with the shop.
- One reviewer praised the shop's customer service but was disappointed with the quality of work, while another reviewer appreciated the shop's professionalism but felt that they were overcharged.
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