We Want to Make You Happy!
A Family-Focused Business with Expertise and Integrity
Scott Automotive is a family-run business established on the foundation of honesty, integrity, and excellence. With decades of experience serving the Peoria community, we've built a reputation for dependable auto care and exceptional customer service.
Our Services
We offer a comprehensive suite of automotive services covering all your needs, from routine maintenance to complex repairs. Our services include:
- Preventative Care: Regular oil changes, tune-ups, and inspections to keep your vehicle running smoothly and efficiently.
- Engine & Transmission: Comprehensive repairs and diagnostics for all engine and transmission related issues.
- Electrical & Brakes: Expert repairs for all electrical components and brake systems.
- Suspension & Exhaust: Maintenance and repair of suspensions, exhaust systems, and tires.
- Diagnostics & Repairs: Advanced diagnostics and repairs for all makes and models.
Client-Centered Approach
At Scott Automotive, we prioritize transparency and communication. Our technicians will explain the issue with your vehicle in clear and concise language, provide an estimate before any work is done, and answer any questions you have.
What Sets Us Apart
- Family-Friendly Atmosphere: We understand the importance of family and offer convenient services like online appointment scheduling.
- Expert Technicians: Our team of certified technicians are highly skilled and experienced in all aspects of automotive repair.
- Competitive Pricing: We aim to offer fair and competitive prices for all services.
- Exceptional Communication: We prioritize clear and consistent communication with our clients from start to finish.
Join our satisfied customers and experience the Scott Automotive difference!
About the Shop
Scott Automotive is a car repair shop that has received mixed reviews from its customers.
Positive Experiences
- Many customers have praised the shop for its honesty, professionalism, and high-quality work.
- The mechanic, Scott, is described as caring, friendly, and knowledgeable about his work.
- Customers appreciate the shop's attention to detail and willingness to explain the repairs in a clear and concise manner.
Negative Experiences
- Some customers have reported poor customer service, specifically with the lady who answers the phone.
- A few customers have complained about the shop's pricing, feeling that they were overcharged for repairs.
- There have been some issues with communication, with customers feeling that they were not kept informed about the status of their repairs.
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