Your Car, Safe and Back in Pre-Accident Condition. Guaranteed.
Rich's Car Works, Inc. is a family-owned and operated auto repair shop in Naugatuck, Connecticut. Founded in 1991 by a passionate husband-and-wife team, we're committed to providing honest and reliable automotive care to our loyal customers in Naugatuck, CT, Prospect, CT, Beacon Falls, CT, and surrounding areas.
Our Expertise
At Rich's Car Works, Inc., our experienced technicians are highly skilled in all aspects of automotive repair and maintenance. We offer a comprehensive range of services, including:
- General repairs: From oil changes and tune-ups to engine repairs, brake work, and transmission services.
- Preventative maintenance: Scheduled maintenance plans to keep your vehicle running smoothly and efficiently.
- Diagnostics: Accurate diagnostics and repairs for electrical, mechanical, and emission issues.
- Specialized services: Air conditioning repair, belt and hose replacements, exhaust system repairs, and more.
NAPA AutoCare Center Benefits
As a certified NAPA AutoCare Center, we provide our customers with:
- National warranty: Enjoy peace of mind with a 24-month/24,000-mile warranty on qualifying repairs.
- Certified parts: The highest quality replacement parts to ensure durability and reliability.
- Expert technicians: Experienced mechanics with advanced training and certifications.
Our Commitment
Our mission is to build lasting relationships with our customers through:
- Personalized attention: We take the time to understand your needs and concerns.
- Honest communication: We provide clear and understandable explanations of all repairs and recommendations.
- Community involvement: We actively support local businesses and organizations.
Choose Rich's Car Works, Inc. for personalized, reliable automotive care from a trusted local business. Contact us today and let us take care of your vehicle!
Overall Satisfaction
The majority of reviewers at Rich's Car Works are extremely satisfied with the service they received. The feedback highlights the honesty, professionalism, and promptness of the staff. Only two reviewers were dissatisfied with their experience, citing issues with the receptionist's behavior.
Service Quality
Reviewers praised the attention to detail and thoroughness of the inspections. One reviewer specifically mentioned that the staff takes the time to explain their findings in a way that is easy to understand. Many reviewers appreciated the honesty of the staff in presenting the car's condition and highlighting any issues that needed attention.
Staff Friendliness
Reviewers consistently praised the friendliness and professionalism of the staff. One reviewer even mentioned that the staff went above and beyond to help them.
Pricing
Some reviewers mentioned that the prices were reasonable, while one reviewer noted that they found the prices to be a bit high.
